Hubert Uy
Droitwich Spa,UK
Summary
Accomplished professional with experience in agile delivery and methodologies, business analysis, and process modelling. Demonstrates proficiency in user journey mapping and stakeholder communication, ensuring positive engagement and collaboration. Skilled in problem-solving and root cause analysis, adept at managing competing priorities with tools such as JIRA, Confluence, Visio, Mural, Lucid, and SPSS. Committed to business process improvement. BCS International diploma holder of business analysis.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Associate Business Analyst
Department of Work and Pensions Digital
Birmingham
01.2024 - 09.2025
- Spearheaded digital transformation initiatives, migrating on-premises data pipelines to cloud solutions.
- Collaborated cross-functionally to design user-centric solutions in an Agile environment.
- Led requirements elicitation and traceability activities using INVEST principles, enhancing backlog prioritisation.
- Produced swimlane diagrams and data flow models, clarifying system dependencies for stakeholders.
- Conducted pain point analysis, identifying inefficiencies and proposing low-level design improvements.
- Engaged stakeholders through empathetic communication, fostering trust and rapport at all levels.
- Actively participated in Agile ceremonies, supporting product owner in defining Minimum Viable Product.
- Facilitated a sub BA community, sharing insights and building connections across the Digital & Analytics function.
Assistant Psychologist
Lexxic
Remote
08.2022 - 09.2023
- Conducted workplace needs assessments for clients with neurodivergent conditions, including ADHD and Dyslexia.
- Authored comprehensive assessment reports detailing recommendations for reasonable adjustments and suitable assistive technology.
- Facilitated coaching sessions for professionals with neurodiverse conditions such as Autism Spectrum Conditions.
- Achieved rapid sign-off on workplace needs assessments for various neurodivergence conditions.
- Adapted swiftly to new processes and improved service delivery methods.
- Received positive feedback from clients regarding coaching sessions and assessments.
Graduate Trainee Recruitment Consultant
Martin Veasey Talent Solutions
Worcester, Worcestershire
09.2021 - 07.2022
- Created job advertisements, pre-screen questions, and interview questions in line with policies.
- Sourced candidates by reviewing CVs against person specifications and job descriptions.
- Scheduled and conducted interviews while managing candidate communications effectively.
- Maintained client relationships by forwarding suitable CVs and soliciting feedback.
- Updated clients and candidates with relevant information and schedules consistently.
- Provided professional solutions to problems as they arose during processes.
- Completed daily administrative tasks alongside ongoing training initiatives.
- Successfully placed candidates across various sectors, enhancing client portfolios.
Education
MSc - Occupational Psychology
University of Worcester
Worcester, Worcestershire 01.2020 - 01.2021
BSc (Hons) - Psychology
Swansea University
01.2017 - 01.2020
Skills
- Agile delivery and methodologies
- Business analysis and process modeling
- User journey mapping
- Stakeholder communication
- Problem-solving and root cause analysis
- Collaboration with stakeholders
- Managing competing priorities
- JIRA and Confluence proficiency
- Visio and Mural knowledge
- Lucid and SPSS knowledge
- Positive stakeholder engagement
- Business process improvement
- CRM and ATS experience
- Knowledge of Unified Modelling Language
- Interpersonal communication
- Team Leadership
- Critical-thinking
- Problem-solving
- Stakeholder mapping and engagement
Certification
- Requirements Engineering - Pass
- Modelling Business Process - Pass
- Foundation in Business Analysis - Pass
- Business Analysis Practice- Pass
- International Diploma in Business Analysis Oral Exam - Pass
Accomplishments
- Secured senior stakeholder buy-in by presenting strategic business analysis findings directly to the Deputy Director, influencing product direction.
- Improved delivery efficiency by creating a centralised repository of validated user stories, data requirements and non functional requirements, reducing rework and improving backlog traceability.
- Unblocked stalled projects by producing high-impact analysis outputs and visual artefacts that clarified scope and aligned stakeholders.
- Built and strengthened a Business Analyst community of practice, delivering reflective talks and launching a “coffee roulette” initiative that improved collaboration and peer connections.
- Delivered high-quality Workplace Needs Assessments and coaching for neurodivergent professionals, achieving early sign-off to practice independently and receiving positive client feedback.
- Successfully placed candidates across multiple sectors in recruitment, strengthening client relationships and contributing to business growth.
- Achieved the International Diploma in Business Analysis, completing five BCS-accredited certifications in under a year.
- Awarded a First-Class Honours in BSc Psychology and a Merit in MSc Occupational Psychology, demonstrating strong academic achievement and analytical capability.
Hobbies and Interests
Basketball, Tennis, Guitar, Cooking
Career transition period
October 2023 - December 2023
Timeline
Associate Business Analyst
Department of Work and Pensions Digital
01.2024 - 09.2025
Assistant Psychologist
Lexxic
08.2022 - 09.2023
Graduate Trainee Recruitment Consultant
Martin Veasey Talent Solutions
09.2021 - 07.2022
MSc - Occupational Psychology
University of Worcester
01.2020 - 01.2021
BSc (Hons) - Psychology
Swansea University
01.2017 - 01.2020
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