Hubaish Hussain
Rochdale,Lanc
Summary
A highly motivated and detail-oriented individual actively seeking an opportunity as a Customer Service Advisor within a dynamic contact centre environment. I bring a strong work ethic, excellent communication and interpersonal skills, and a proven ability to learn quickly and adapt to new challenges. Naturally drawn to problem-solving and helping others, I am eager to provide high-quality service, resolve customer queries efficiently, and contribute positively to team performance. I am committed to developing my skills in customer support, gaining hands-on experience, and becoming a valuable member of a team where I can grow professionally and make a meaningful impact on customer satisfaction.
Overview
2
2
years of professional experience
Work history
Crew member
McDonald's
Rochdale, Lancashire
08.2024 - Current
- Handled high-pressure situations calmly providing solutions promptly.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Supported management in administrative tasks enhancing operational efficiency.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Delivered consistent high-quality service contributing to the positive reputation of our establishment.
- Acted as team player by helping colleagues finish their tasks.
Door to door salesperson
TouchPoint
Manchester
02.2024 - 03.2024
- Improved customer understanding with detailed product demonstrations.
- Handled objections, resulting in successful sales negotiations.
- Assessed customer needs to suggest suitable products.
- Utilised persuasive selling techniques for closing sales deals successfully.
- Kept detailed records of sales activities for review and analysis.
- Collaborated with team members, sharing best practices for success in the field.
- Maintained professional demeanour whilst dealing with challenging situations.
- Managed time efficiently to maximise number of daily visits.
Warehouse operative
Amazon
Rochdale, Lancashire
11.2023 - 01.2024
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Reduced damages with careful handling and storage of fragile items.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
Education
A-Levels - Psychology
Rochdale Sixth Form College
Rochdale /2021 - /2023
Skills
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Adaptability and Flexibility
- Efficient with computers
- Time management
- Initiative and Self-motivation
- Integrity and Work ethic
Affiliations
- Fitness and Sports
- Walks
- Meeting new people
Timeline
Crew member
McDonald's
08.2024 - Current
Door to door salesperson
TouchPoint
02.2024 - 03.2024
Warehouse operative
Amazon
11.2023 - 01.2024
A-Levels - Psychology
Rochdale Sixth Form College
/2021 - /2023
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