Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
References
Custom
References
Generic

HSIU HSIN LOUIE

Bishopbriggs,UK

Summary

Accomplished professional with extensive expertise in client relations, work efficiency in rapid environments, and effective team collaboration. Demonstrates proficiency in cash-handling, personnel instruction and coaching, food safety management, and quality inspection techniques. Holds a UK Driving Licence and excels in maintaining high standards of service and operational excellence.

Overview

24
24
years of professional experience
1
1
year of post-secondary education
1
1
Certificate

Work history

Assistant Restaurant Manager (Administrative & Operations team)

MUJI (HONG KONG) COMPANY LIMITED
Hong Kong, Hong Kong
06.2020 - 05.2024
  • Facilitated collaboration between kitchen and floor teams, ensuring seamless operations and teamwork
  • Monitored supply levels to ensure optimal stock availability and minimise wastage
  • Led staff efficiently during peak periods to ensure seamless operations

Quality & Hygiene Officer

Tai Hing Worldwide Development Holding Limited
, Hong Kong
01.2016 - 08.2019
  • Responsible for administrative works, e.g ISO22000 documents and food product specification.
  • Conducted risk assessments to ensure public safety.
  • Facilitated smooth communications between departments for better coordination.

Food Service Officer

Circle K Convenience Stores (HK) Ltd.
, Hong Kong
05.2015 - 01.2016
  • Supervised team to enhance efficiency in convenience store operations
  • Oversaw food service for street food and bakery products through regular store visits
  • Trained and mentored team members to enhance performance and productivity

Assistant Quality Control Officer

Hung's Management Services Limited
, Hong Kong
10.2012 - 05.2015
  • Performed hygiene Inspection at stores (over 50 branches) and central kitchen
  • Used Microsoft Word and other software tools to create documents and clear communications.

Laboratory Technician

Vitasoy International Holdings Ltd.
, Hong Kong
07.2009 - 08.2011
  • Conducted QC checking for packaging materials & finished products
  • Recorded all data and results accurately and responsibly.
  • Maintained clean, organised laboratory workspace to comply with hygiene and safety standards.

Chief Assistant Supervisor

Maxim's Caterers Limited
, Hong Kong
11.2000 - 07.2006
  • Managed daily operations to increase productivity.
  • Trained new hires and set up mentoring relationships to drive team performance.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.

Education

Bachelor's Degree - Food and Nutrition

University of Ulster
Coleraine, Northern Ireland
08.2011 - 07.2012

Skills

  • UK Driving Licence Holder
  • Client Relations Expertise
  • Work Efficiency in Rapid Environments
  • Cash-handling expertise
  • Effective Team Collaboration
  • Personnel Instruction and Coaching
  • Food Safety Management
  • Quality Inspection Techniques

Certification

  • Food Safety Certification
  • FSSC 22000 V4.1 ISO22000:2018 Food Safety Management Systems Auditor/ Lead Auditor Training Course
  • Standard First Aid Certificate Course

Affiliations

  • Pilates

Timeline

Assistant Restaurant Manager (Administrative & Operations team)

MUJI (HONG KONG) COMPANY LIMITED
06.2020 - 05.2024

Quality & Hygiene Officer

Tai Hing Worldwide Development Holding Limited
01.2016 - 08.2019

Food Service Officer

Circle K Convenience Stores (HK) Ltd.
05.2015 - 01.2016

Assistant Quality Control Officer

Hung's Management Services Limited
10.2012 - 05.2015

Bachelor's Degree - Food and Nutrition

University of Ulster
08.2011 - 07.2012

Laboratory Technician

Vitasoy International Holdings Ltd.
07.2009 - 08.2011

Chief Assistant Supervisor

Maxim's Caterers Limited
11.2000 - 07.2006

References

References available upon request.

Custom

Available upon request.

References

References available upon request.

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HSIU HSIN LOUIE