Hristo Koledarov
London,Enfield
Summary
A highly adaptable and dependable professional with a strong background in VIP transportation and security procedures. Demonstrates excellent communication skills and the ability to thrive in multicultural environments. Known for reliability, punctuality, and a discreet approach, with a proven track record of handling high-end vehicles and familiarity with luxury amenities. Holds a first aid certificate, showcasing commitment to safety and supportiveness. Career goals include further enhancing organisational skills while continuing to provide exceptional service in high-pressure settings.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Personal Driver & Concierge
Unica Capital London
London, Mayfair, Westminster
01.2024 - Current
- Provided reliable service as a result of meticulous attention to detail.
- Followed safe driving practices for safety of fellow travellers and passengers.
- Displayed impeccable manners whilst opening doors and assisting passengers in entering or exiting the vehicle.
- Provided exceptional service to high-profile clients by maintaining professionalism and confidentiality.
- Assured passenger safety and comfort by maintaining a clean, well-serviced vehicle.
- Applied personal road knowledge and GPS application to set shortest routes.
- Extensive experience working with high-net-worth individuals, providing executive driving and personal assistant service with highest level of discretion, professionalism , and attention to details.
Personal Driver & Concierge
Ultima Collection
London, Mayfair, Westminster
09.2022 - 01.2024
- Kept interior of the car clean and tidy at all times for enhanced client experience.
- Managed minor repairs on vehicle to avoid breakdowns whilst on duty.
- Displayed professional discretion when privy to confidential conversations held during journeys.
- Ensured client comfort and satisfaction by providing excellent customer service.
- Ensured smooth business travel arrangements for senior management.
- Provided personal assistance to CEO whilst travelling overseas on business trips.
Senior Night Concierge
Lodha - 1 Grosvenor Square
London, Mayfair, Westminster
01.2021 - 08.2022
- Assisted residents with queries to enhance their living experience.
- Coordinated parcel deliveries for the convenience of residents.
- Kept detailed records of incidents for future reference and analysis.
- Managed lost and found items, returning them to rightful owners.
- Maintained cleanliness in common areas to promote a pleasant atmosphere.
- Delivered exceptional service by promptly addressing residents' needs or complaints.
- Responded quickly to emergency situations maintaining calm under pressure.
- Ensured building security by monitoring CCTV and conducting regular patrols.
- Streamlined reception procedures enhancing operational efficiency.
- Organised transport arrangements for guests on request, providing excellent service.
- Handled emergencies efficiently, ensuring safety of all residents.
- Acted as first point of contact during night hours for improved security measures.
- Upheld high standards of professionalism, consistently delivering high-quality service.
- Facilitated smooth check-ins and check-outs, ensuring guest satisfaction.
- Provided top-notch customer service, creating a welcoming environment for guests.
- Conducted fire alarm tests regularly, ensuring building safety compliance,.
- Organised guest transport to support smooth airport transfers.
Personal driver
Royal Family Qatar
London, Mayfair, Westminster
05.2020 - 06.2021
- Displayed professional discretion when privy to confidential conversations held during journeys.
- Acquired extensive knowledge of local area attractions and amenities, offering recommendations when asked.
- Conducted basic first aid as needed during emergencies ensuring immediate response.
- Coordinated seamless airport transfers, reducing stress for travelling clients.
- Expedited efficient routes for timely arrivals using advanced navigation tools.
- Assisted clients in boarding and alighting from vehicle, ensuring their safety.
- Offered personalised driving services to suit individual client needs or preferences.
- Facilitated a calm, pleasant environment inside the vehicle through polite conversation and respect for client's privacy.
- Managed minor repairs on vehicle to avoid breakdowns whilst on duty.
- Ensured client comfort and satisfaction by providing excellent customer service.
- Kept interior of the car clean and tidy at all times for enhanced client experience.
- Provided help with luggage, simplifying travel experience for clients.
- Demonstrated proactive vehicle upkeep with regular maintenance checks.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Applied personal road knowledge and GPS application to set shortest routes.
Night Concierge
Grosvenor House Suites by Jumeirah Living
London, Mayfair, Westminster
04.2014 - 04.2020
- My concierge services put the VIP lifestyle at your fingertips
- Working as a concierge allows you to experience what it really means to provide top- level of customer service to the guests and UHNWI
- Promoted positive resident relations through proactive communication and problem-solving skills.
- Assisted residents with queries to enhance their living experience.
- Delivered exceptional service by promptly addressing residents' needs or complaints.
- Organised transport arrangements for guests on request, providing excellent service.
- Managed incoming calls effectively using switchboard systems.
- Suggested restaurants tailored to guest preferences.
- Organised guest transport to support smooth airport transfers.
- Providing high level of luxury services, making the guests feel welcomed at the hotel and that they enjoy their stay
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
- Supply guests or travellers with directions, travel information, and other information such as available services and points of interest
- Greet incoming guests and escort them to their rooms
- Taking and delivering messages for the guests, also making travel and restaurant reservations
Floor porter / Housekeeper
Grosvenor House Suites by Jumeirah Living
London, Mayfair, Westminster
03.2013 - 03.2014
- Make sure that all specified tasks are cleaned and presented within the allocated time frame, to the standard required by the Senior Housekeeper
- Perform heavy duty cleaning of all floor types by using electrical equipment
- Consistently offers professional, engaging and friendly service
- Delivery of guest supplies and/or linen to guest floors as required
- Greeted all visitors warmly, promoting welcoming atmosphere.
- Coordinated with other staff members effectively for seamless operations.
- Collected waste and recycling materials, promoting eco-friendly practices.
- Maintained clean and safe environment by performing daily cleaning tasks.
- Helped in setting up rooms for meetings or special events.
Manager
Hrival Georgi Koledarov Ltd ( Family Business )
Petrich,Bulgaria
02.2011 - 01.2013
- Monitored product displays, ensuring appealing presentation to customers.
- Conducted regular price checks for competitive pricing strategy implementation.
- Controlled inventory, minimising waste and maximising profit.
- Managed staff rota for optimal shop operation.
- Ensured compliance with health and safety regulations, maintaining a safe workplace.
- Enhanced shop cleanliness with regular maintenance schedules.
- Handled cash transactions accurately, maintaining integrity in financial dealings.
- Maintained high standards of food safety to ensure customer satisfaction.
Border Police Officer
Ministry of Interior of Republic of Bulgaria
06.2003 - 02.2011
- Controlling and guarding nation's border
- Controlling border crossing persons, vehicles, and travel documents
- Preventing illegal border crossing persons, vehicles, cargoes and other goods
- Controlling transportation of prohibited and limited items (e.g
- Weapons, ammunition, toxic substance) over the national border
- Supervising and controlling the observation of foreigner residence regulations, visa regime
- Preventing the movement of goods and other articles over national borders, by passing the customs control
- Investigating cases related of offenses against the national borders
- Ensured border security by conducting thorough checks of incoming passengers.
- Increased awareness about human trafficking through proactive detection techniques.
- Worked under pressure during peak travel periods, ensuring accuracy and professionalism at all times.
- Implemented strict adherence to rules; maintained high standards of integrity and discipline.
- Assisted in criminal investigations related to border activities, aiding law enforcement agencies.
Military Service
Ministry of Defence Republic of Bulgaria
Petrich, Bulgaria
09.2000 - 05.2001
- Participated in reconnaissance missions to gather intelligence about enemy activities.
- Conducted risk assessments before field operations, minimising potential hazards and risks to troops' welfare.
- Assumed responsibility for sensitive materials; maintained integrity and confidentiality at all times.
- Conducted regular equipment checks for optimal operational efficiency.
- Improved safety measures with rigorous adherence to the Army's standard operating procedures.
- Maintained high personal fitness levels, meeting stringent army requirements consistently.
- Led daily physical training sessions to increase troop fitness levels.
- Upheld strict discipline standards, cultivated a professional military environment.
Education
Secondary Education Degree -
Prof. Dr. Asen Zlatarev High School
Petrich, Bulgaria 09/1994 - 06/1998
Primary Education Degree - undefined
Quail Run Elementary School
Phoenix, Arizona 01.1990 - 01/1994
Skills
- Good communication
- Excellent ability to adapt to multicultural environment
- Flexible
- Reliable
- Dependable hard-worker
- Punctual
- Supportive
- Good sense of organisational skills
- Discreet and respectful
- Security procedures familiarity
- VIP transportation experience
- Familiarity with luxury amenities
- Handling high-end vehicles
- First aid certificate
Custom
Available upon request
Accomplishments
Jumeirah Long Service Awards
Certification
First Aid Certificate
Languages
English
Fluent
Bulgarian
Native
Serbian
Intermediate
Macedonian
Upper intermediate
Russian
Beginner
References
References available upon request.
Timeline
Personal Driver & Concierge
Unica Capital London
01.2024 - Current
Personal Driver & Concierge
Ultima Collection
09.2022 - 01.2024
Senior Night Concierge
Lodha - 1 Grosvenor Square
01.2021 - 08.2022
Personal driver
Royal Family Qatar
05.2020 - 06.2021
Night Concierge
Grosvenor House Suites by Jumeirah Living
04.2014 - 04.2020
Floor porter / Housekeeper
Grosvenor House Suites by Jumeirah Living
03.2013 - 03.2014
Manager
Hrival Georgi Koledarov Ltd ( Family Business )
02.2011 - 01.2013
Border Police Officer
Ministry of Interior of Republic of Bulgaria
06.2003 - 02.2011
Military Service
Ministry of Defence Republic of Bulgaria
09.2000 - 05.2001
Primary Education Degree - undefined
Quail Run Elementary School
01.1990 - 01/1994
Secondary Education Degree -
Prof. Dr. Asen Zlatarev High School
09/1994 - 06/1998
Similar Profiles
Deega AbdalahaiDeega Abdalahai
Supervisor at Capital Home Care LondonSupervisor at Capital Home Care London
Kasim JattyKasim Jatty
Sr. Chef de Partie at Lsl Capital London (MiMi Mei Fair)Sr. Chef de Partie at Lsl Capital London (MiMi Mei Fair)
Sam CooperSam Cooper
Broker Sales Representative at London Olive CapitalBroker Sales Representative at London Olive Capital
Joy UkwaJoy Ukwa
Care Assistant at C&VCare Assistant at C&V
Maxwell BoakyeMaxwell Boakye
Software engineer at Excenit Company LimitedSoftware engineer at Excenit Company Limited