Experienced HR&ER Professional with Diverse Expertise and Strong Interpersonal Skills. With over 9 years of experience in the HR domain, I have successfully navigated various areas including Employee Relations Case Management experience, Talent Management, Recruitment, Learning & Development, HR MIS, and Global OD projects. Highly organized and dependable, adept at managing multiple priorities while maintaining a positive attitude. Willingness to take on additional responsibilities to achieve team goals and strive to be a strategic HR partner in fostering a learning culture and driving business objectives.
Performance Appraisal
Empowered businesses to steer talent discussions through strategic advice and coaching on individual deliverables, performance metrics, and year-round productivity. Ensuring meritocracy underpins all decisions, facilitating effective communication of talent outcomes for people leads. Spearheading the implementation of performance improvement plans and making reward decisions grounded in performance and skills
Facilitated more than 50 Performance Development sessions across all levels within the organization to reinforce high performance culture
HR Analytics
Empowered leadership with key HR metrics expertise, including Employee Productivity Matrix, Talent Turnover Rate, Employee Satisfaction %, Diversity ratios and Headcount & Demographics. Applied data-driven insights to enable focused interventions for effective team management
Employee Engagement
Assisted business in formulating and implementing action plans following Employee Survey, leading to an average increase of 8% employee engagement scores
Retention Strategy
Implemented innovative retention strategies, including a robust recognition framework, flexible work arrangements, and a commitment to fostering an inclusive environment. Prioritized upskilling initiatives, resulting in a significant reduction in turnover
Employee Relations Concerns
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements.
Key Initiatives:
Journey as a Managing Director Program:
• Developed and delivered a comprehensive training session for newly promoted Managing Directors, focusing on leadership skills, strategic thinking, and effective management techniques.
• Conducted in-depth research and analysis to identify the specific development needs and challenges faced by new MDs, ensuring the training was tailored to their requirements.
Leader’s Academy Program:
• Conducted sessions with Managing Directors on People Lead responsibilities in both classroom and virtual settings
• Covered topics: Conduct Count, Performance Appraisal, Inclusion & Diversity, Coaching, Probation, and Retention conversation
• Successfully trained over 450 executives
• Utilized monthly mailers for information dissemination and executive group engagement
• Developed assessment methods for feedback forms, incorporating input from participants
• Analyzed training feedback, resulting in actionable insights and improvement plan
Process Owner
• Implementing central Accenture team initiatives across managed entities
• Conducted regular compliance audits for voluntary and involuntary exit cases
• Ensured completion of all mandatory trainings across entities
• Provided fortnightly dashboards for stakeholders and business
• Governed SAP changes in coordination with central teams and monitored closure of background check cases within defined SLAs
• Efficiently oversaw the recruitment process, ensuring strict adherence to Accenture's processes and service level agreements (SLAs), while maintaining proactive communication with stakeholders and candidates.
• Analyzed and addressed business demands, providing timely reports on new demands and closed positions, contributing to overall efficiency of the recruitment process.
• Conducted comprehensive HR interviews, resulting in a 10% improvement in the accuracy of candidate assessments and decision-making for their positioning and compensation.
• Established and nurtured partnerships with internal stakeholders across all organizational levels, resulting in cross-functional collaboration and the development of a robust employee network.
• Functioned as a key advisor, contributing to business performance by emphasizing ethical practices and aligning people strategies with business goals.
• Initiated the creation of a monthly HR Analytics dashboard, delivering actionable insights and metrics to the Practice Leads.
• Orchestrated the annual Performance Management System (PMS) cycle, achieving a 15% reduction in completion time through effective collaboration with stakeholders and adherence to the organization's transparency and fairness philosophy
• Conducted performance counseling sessions and managed sub-processes, resulting in a 10% improvement in employee performance in the assigned region. Implemented talent management strategies that contributed to a 20% increase in goal attainment and overall organizational performance.
Key Achievements
Global Recognition Project
Streamlined and standardized the rewards and recognition process globally, fostering a culture of appreciation across all regions to enhance employee engagement and satisfaction.
Global Induction Project
Strategically planned and executed a global induction project for China and the UK, ensuring a consistent and positive onboarding experience for all new employees joining Tata Technologies.
Diversity and Inclusion
Pioneered the WITTS (Women in Tata Technologies) forum, conducting insightful interviews with a CXO panel on pertinent topics, contributing to the advancement of diversity and inclusion initiatives within Tata Technologies.