Hope Kay
Grays,Essex
Summary
- Working in the offices in LCB warehouses involved using many skills and experiences such as learning new techniques quickly and using computer systems, keeping knowledge up to date of their policies and procedures, working with printers and photocopiers to produce correct and up to date paperwork. This could be a fast paced environment and required that I am prompt, punctual and able to work with speed and efficiency. Organisation skills were key when sorting out paperwork and I pride myself on working to the task in hand but also being able to multi task and prioritise. I enjoy working in a team and LCB involves being able to talk with and work with all team members from management to delivery drivers.
- Working in Thurrock libraries involved using communication and listening skills when talking to the children and parents. I worked well with all team members and enjoyed being involved in listening and giving feedback to children and parents. I used a friendly open approach to gain the best communication. It also gave me good language understanding skills as I spoke with many children with different backgrounds and language skills. Again, I was able to use my organisation skills to assist with shelving books, general maintenance of the library and was keen to learn the admin side of logging the attendees.
- I also participated in bronze Duke Of Edinburgh, this gave me many different skills such as, problem solving and navigation skills when working with maps and where to go if we got lost. It also gave me a good ability to achieve new talents as I had to take up a new hobby/skill to complete it.
- I participated in the extracurricular volunteer police cadets, this gave me skills such as helping the community, respect, resilience and working well in a constructed setting. It also gave me a basic first aid training and knowledge such as CPR.
- I also currently studying Early Years and Education T-level in college and am hoping this will give me further skills for my career and will build on my ability to work with people and in a customer service setting, I am hoping to use my can do attitude and friendly manner to gain skills in education.
Overview
1
1
year of professional experience
Work history
Office assistant
LCB warehouses
West Thurrock, Thurrock
07.2023 - Current
- Took on additional tasks on manager's request.
- Understood and adhered to company's health and safety policies.
- Provided printing, photocopying scanning support to colleagues.
- Was very punctual, showed up on time
- Carried out duties with strict compliance to company standards and policies.
- Kept office tidy, organised and stocked with supplies.
library assistant (volunteer)
Thurrock library's
Chadwell St Mary, Essex
07.2024 - 09.2024
- Maintained shelves in alphabetised order to improve guest experience.
- Sorted and arranged books by category in shelves.
- Helped with the summer reading challenge.
- Spoke to children who participated in the challenge about their books.
- Spoke and informed parents and children about the challenge.
- Helped return books for guests.
- Helped out with the craft activities.
Education
T-level - Early years and Education T-Level
South Essex College, Grays
Grays, Thurrock 09.2024 -
GCSEs -
The Hathaway Academy
Grays 09.2019 - 06.2024
Skills
- Good communication skills
- Good listening skills
- Good organisation skills
- Good time management skills good team work skills
- Good English and language skills
- Good math's skills
- navigation skills
- problem solving skills
Accomplishments
I completed the bronze Duke Of Edinburgh, officially became a Volunteer police cadet
Timeline
T-level - Early years and Education T-Level
South Essex College, Grays
09.2024 -
library assistant (volunteer)
Thurrock library's
07.2024 - 09.2024
Office assistant
LCB warehouses
07.2023 - Current
GCSEs -
The Hathaway Academy
09.2019 - 06.2024
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