Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Grey

Canewdon,Essex

Summary

POCT Team Manager with strengths in team leadership, quality oversight and stakeholder management. Supports reliable service delivery across hospital sites and responds effectively to operational challenges, technical issues and user queries.

Overview

24
24
years of professional experience

Work History

BMS Team Manager - POCT

SYNLAB
Basildon, Essex
05.2016 - Current
  • Management of POCT teams at Basildon and Southend Hospitals.
  • Oversight of daily operations for all POCT instrumentation within Southend and Basildon hospitals
  • QMS oversight for POCT including Quality Lead position
  • Documentation management for POCT instrumentation
  • Management of new instrument implementations
  • Resolution of queries/complaints from service users
  • Highly responsive to service delivery restrictions e.g. supply issues
  • Stock management
  • Training oversight for service users
  • Attendance at POCT Subgroup and POCT Committee meetings
  • Supported Transformation for POCT to SYNLAB Essex
  • Set up of a virtual ward service
  • Facilitated usability study within POCT Basildon for Siemens new to market analyser
  • Assistance with costing new services for POCT
  • Attendance at contract review meetings for POCT service providers
  • Management of stock orders for POCT services
  • Management of POCT Connectivity
  • Audit schedule oversight for POCT
  • Support personal development for staff with recognition for individual and group achievements
  • Developed cross site working for staff for robust service delivery
  • Manage resource allocation effectively
  • Actively recruit new staff for POCT
  • Advise senior management on facilities needs
  • Maintain good relationships with stakeholders and service providers
  • Advanced technical knowledge for POCT instrumentation
  • Horizon scanning for emerging POCT technologies
  • Relationship with peers within the wider POCT network across the UK
  • UKAS for POCT
  • Management Development Programme attendance
  • Attendance at POCT related conference and education seminars
  • Presented to peers at Siemens conference
  • Poster presentation for PLGF project at medical conference

Specialist BMS

Pathology First
Basildon, Essex
09.2014 - 05.2016

Specialist Biomedical Scientist

Southend University Hospital
Southend, Essex
05.2002 - 09.2014

Education

Master of Science - Biomedical Science

University of Greenwich
City of london
01-2023

Bachelor of Science - Biomedical Science

Manchester Metropolitan University
Manchester
01-1999

Skills

  • POCT instrumentation
  • Leadership skills
  • Organisation
  • Clinical governance
  • QMS oversight
  • Customer relationship

Timeline

BMS Team Manager - POCT

SYNLAB
05.2016 - Current

Specialist BMS

Pathology First
09.2014 - 05.2016

Specialist Biomedical Scientist

Southend University Hospital
05.2002 - 09.2014

Master of Science - Biomedical Science

University of Greenwich

Bachelor of Science - Biomedical Science

Manchester Metropolitan University
Hope Grey