POCT Team Manager with strengths in team leadership, quality oversight and stakeholder management. Supports reliable service delivery across hospital sites and responds effectively to operational challenges, technical issues and user queries.
Overview
24
24
years of professional experience
Work History
BMS Team Manager - POCT
SYNLAB
Basildon, Essex
05.2016 - Current
Management of POCT teams at Basildon and Southend Hospitals.
Oversight of daily operations for all POCT instrumentation within Southend and Basildon hospitals
QMS oversight for POCT including Quality Lead position
Documentation management for POCT instrumentation
Management of new instrument implementations
Resolution of queries/complaints from service users
Highly responsive to service delivery restrictions e.g. supply issues
Stock management
Training oversight for service users
Attendance at POCT Subgroup and POCT Committee meetings
Supported Transformation for POCT to SYNLAB Essex
Set up of a virtual ward service
Facilitated usability study within POCT Basildon for Siemens new to market analyser
Assistance with costing new services for POCT
Attendance at contract review meetings for POCT service providers
Management of stock orders for POCT services
Management of POCT Connectivity
Audit schedule oversight for POCT
Support personal development for staff with recognition for individual and group achievements
Developed cross site working for staff for robust service delivery
Manage resource allocation effectively
Actively recruit new staff for POCT
Advise senior management on facilities needs
Maintain good relationships with stakeholders and service providers
Advanced technical knowledge for POCT instrumentation
Horizon scanning for emerging POCT technologies
Relationship with peers within the wider POCT network across the UK
UKAS for POCT
Management Development Programme attendance
Attendance at POCT related conference and education seminars
Presented to peers at Siemens conference
Poster presentation for PLGF project at medical conference