HOMA MAHMOOD NISA
Manchester
Summary
Laboratory professional with expertise in sample processing and quality control utilizing Grifols Panther analyzer and Xpress Procleix poolers. Compliance with standard operating procedures and trained in reagent management and equipment calibration. Efficient use of LIMS system including Pulse live, Q-Pulse and Bloodstream software. Conducts incident reporting and audits to uphold regulatory standards. I enhance operational efficiency through strategic problem-solving and staff training initiatives.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Senior Healthcare Technical Officer (SHTO)
NHS Blood and Transplant (NHSBT)
Manchester
2024.01 - Current
- Process donor plasma samples for HAV and Parvovirus B19 testing from multiple UK collection centres, ensuring full traceability and sample integrity.
- Perform daily reconciliation of donor sessions to ensure all samples are accounted for and correctly logged within laboratory systems.
- Carry out sample preparation including centrifugation, decapping, and automated pooling using Grifols Xpress Poolers.
- Operate and maintain Panther analysers, including daily setup, calibration, maintenance, and quality control in line with SOPs.
- Manage reagent preparation, analyser readiness, and scheduled maintenance (daily, weekly, monthly checks).
- Conduct internal and external quality control, including participation in NRL proficiency testing schemes.
- Use NHSBT LIMS systems (Bloodstream, Pulse Live) for donor tracking, results management, and GDPR-compliant data handling.
- Report incidents and quality issues via Q-Pulse in accordance with laboratory governance procedures.
- Support stock control, reagent verification, and delivery/lot release checks for consumables and assay kits.
- Follow quality assurance processes such as MHRA standards ensuring the laboratory is always audit ready.
- Take part in monthly Health & Safety audits with line management, ensuring adherence to laboratory safety and governance requirements.
- Maintain mandatory training compliance and contribute to continuous improvement within a regulated high-throughput laboratory environment.
Higher Healthcare Technical Officer (HHTO)
NHS Blood and Transplant
Manchester
2023.04 - 2024.01
- Processed donor samples for NAT, microbiology, and blood grouping testing within a high-throughput laboratory environment.
- Performed sample reception, unpacking, centrifugation, and decapping in line with SOPs and department-specific requirements.
- Organised and prepared samples from multiple donor sessions, ensuring accurate identification, segregation, and readiness for processing.
- Conducted session reconciliation, verifying all samples were accounted for and accurately logged within laboratory systems to maintain traceability.
- Prepared samples for senior biomedical scientists, including granulocyte tube handling and QC material preparation for grouping sections.
- Supported dispatch of samples to specialist laboratories for further testing (e.g. sickle cell analysis at MSL).
- Maintained compliance with laboratory SOPs and quality standards in a regulated NHS environment.
Customer Service Advisor
O2/Telefonica
Remote
2022.05 - 2023.09
- Respond to customer complaints using clear, polite explanations and follow-ups.
- Escalate problems to technical team or product colleagues for resolution.
- Update customer details in company database to keep records accurate.
Covid-19 Testing Operative
NHS
Manchester
2021.07 - 2022.03
- Improve customer onboarding through accurate registrations and reliable lateral flow/PCR testing.
Healthcare Assistant
Fussmont
Amposta, Spain
2018.07 - 2019.03
- Supported daily activities to promote independence and confidence.
- Organised daily engagement to help residents stay confident with routine tasks.
- Provided practical support during everyday activities to build independence and self-belief.
Medical Laboratory Assistant (Internship)
Catalan Health Department (CatSalut), Spain
Amposta, Spain
2017.07 - 2018.07
- Completed a clinical laboratory internship across haematology, microbiology, transfusion, and routine diagnostic testing within a hospital laboratory.
- Supported haematology and microbiology workflows including blood film preparation, morphology observation, staining techniques (e.g. Giemsa), stool testing, and sample preparation for microscopy.
- Assisted in transfusion procedures including ABO/Rh(D) grouping, crossmatching, antibody investigations, and emergency blood issue processes.
- Performed routine testing including D-dimer assays, urinalysis, sperm analysis, and microscopic examination of clinical samples.
- Supported sample processing, analyser operation, equipment calibration, internal quality control, and compliance with laboratory protocols under supervision.
Education
Master of Science - Medical Microbiology
The University of Manchester
Manchester, MAN 2022.09 - 2023.06
BSc (Hons) - Biomedical Sciences
University of Salford
Manchester 2020.09 - 2022.06
Computer Course - IT
Open University of Catalunya
Catalunya, Spain 2020.01 - 2020.05
Higher National Diploma - Biomedical Sciences
Institute of Ebre
Tortosa, Spain 2016.09 - 2018.05
NVQ Level 3 - Healthcare assistant
Institute of Ramon Berenguer IV
Amposta, Spain 2015.09 - 2016.05
GCSEs - Secoundary Education
Institute of Ramon Berenguer IV
Amposta, Spain 2014.09 - 2015.05
Skills
-
Sample processing
-
Laboratory analysis
-
Quality control (QC)
-
SOP compliance
-
LIMS systems
-
Equipment calibration
-
Reagent management
-
Incident reporting (Q-Pulse)
-
Sample traceability
-
Laboratory auditing
-
Regulatory compliance
-
Microscopy
-
Data analysis
-
Microsoft Office Suite
-
Complaint resolution
-
Problem-solving
-
Staff training
-
Communication skills
-
Meticulous attention to detail
Languages
English
Fluent
Spanish
Intermediate
Catalan
Upper intermediate
Urdu
Native
Punjabi
Native
Affiliations
- Travel, sports and cooking
References
References available upon request.
References
References available upon request.
Timeline
Senior Healthcare Technical Officer (SHTO)
NHS Blood and Transplant (NHSBT)
2024.01 - Current
Higher Healthcare Technical Officer (HHTO)
NHS Blood and Transplant
2023.04 - 2024.01
Master of Science - Medical Microbiology
The University of Manchester
2022.09 - 2023.06
Customer Service Advisor
O2/Telefonica
2022.05 - 2023.09
Covid-19 Testing Operative
NHS
2021.07 - 2022.03
BSc (Hons) - Biomedical Sciences
University of Salford
2020.09 - 2022.06
Computer Course - IT
Open University of Catalunya
2020.01 - 2020.05
Healthcare Assistant
Fussmont
2018.07 - 2019.03
Medical Laboratory Assistant (Internship)
Catalan Health Department (CatSalut), Spain
2017.07 - 2018.07
Higher National Diploma - Biomedical Sciences
Institute of Ebre
2016.09 - 2018.05
NVQ Level 3 - Healthcare assistant
Institute of Ramon Berenguer IV
2015.09 - 2016.05
GCSEs - Secoundary Education
Institute of Ramon Berenguer IV
2014.09 - 2015.05