Summary
Overview
Work history
Skills
Timeline

Holly Yasmin Miller

Manchester,Manchester

Summary

Hardworking Hairdresser bringing 10 years of experience. Effectively attracting new customers and maximising loyalty by delivering exceptional service. Adept at keeping clean, well-stocked and properly sanitised stations. I have experience understanding customers, their personal requirements are always unique and i adapt, use my intiative to get the chosen look and style for my clients. Respected academic with history of facilitating student learning. Adapts to any projects given, researches information and knowledge to educate on any tasks given.

Overview

12
12
years of professional experience

Work history

Hairdresser

Holly Yasmin Miller
Manchester, England
02.2012 - Current
  • Offered style catalogues and magazines showcasing hair style options.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Promoted and sold additional services and products, increasing salon revenue.
  • Styled hair for large-scale events, including fashion shows and special hair expos.
  • Maintained clean and safe salon environments, ensuring consistent compliance with COSSH regulations.
  • Maintained knowledge of latest hair trends to deliver fresh styles aligned with clients needs and preferences.
  • Supervised staff performance in absence of management, maintaining faultless salon services.
  • Created memorable customer experiences with services such as head and neck massages.

TKMAXX

N/A
Manchester, City Centre
11.2013 - 05.2015
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Displayed and restocked merchandise by following brand guidelines.
  • Checked notes carefully to spot counterfeit currency.
  • Resolved customer complaints and answered queries about store products.

Skills

  • Balayage
  • Cutting and styling
  • Findings analysis
  • Outstanding communicator
  • Advising skills
  • Business industry standards
  • Reading assignments

Timeline

TKMAXX - N/A
11.2013 - 05.2015
Hairdresser - Holly Yasmin Miller
02.2012 - Current

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Holly Yasmin Miller