Hollyanne Lines
Student
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Waitress
Toluca Mexican Restaurant And Bar
Lichfield
05.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Performer
Heart Events
Birmingham
12.2021 - Current
- Performed in a variety of tribute shows such as Abba, Spice Girls and 80s/90s
- Developed show concepts and themes to engage audience members.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Sang and danced with creative ensembles and troupes for dramatic and comedic performances.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
- Created choreography for individual and group performances.
- Performed live shows at various venues throughout region.
Shop Assistant
The Indigo Life
Lichfield
02.2023 - 05.2024
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked incoming orders and organized new stock.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Helped managers with daily checklists and last-minute requirements.
Education
GSCE - Maths,English,Science,French,History,Geography
Chase Terrace Academy
Burntwood 09.2021 - 2023.06
Triple Btec - Musical Theatre
Birmingham Ormiston Academy
Birmingham 09.2023 - Current
Skills
Menu memorization
undefinedTimeline
Triple Btec - Musical Theatre
Birmingham Ormiston Academy
09.2023 - Current
Waitress
Toluca Mexican Restaurant And Bar
05.2023 - Current
Shop Assistant
The Indigo Life
02.2023 - 05.2024
Performer
Heart Events
12.2021 - Current
GSCE - Maths,English,Science,French,History,Geography
Chase Terrace Academy
09.2021 - 2023.06
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