Holly Anne Cook

Solsbury Solutions Ltd was a unique recruitment platform for large Bluechip companies to utilises their workforce needs. SSL embraced innovative solutions throughout its history utilising its sister companies in Europe and South America.

• Represent all companies through face to face meeting, careers fairs, agents and tender process.
• Assist board directors, and cover their positions when absent from the company.
• Introduce and maintain databases (CRM systems), including employee training.
• Prepared expense reports to monitor staff and business spending.
• Facilitated smooth communication between CEO and members of staff.
• Researched and compiled data to prepare documents to present during meetings. Purchase agreements and new business set ups.
• Built client rapport to enhance positive employment outcomes.
• Monitored in-house HR trends to assess company performance against KPIs.
• Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding ensuring compliance.
• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Implemented company policies and legal guidelines.
• Liaise with government bodies and prepare company for audits.
• Initiated and oversaw innovative marketing campaigns, enhancing brand visibility.
• Ensured accurate, efficient HR administration focused on recruitment, payroll and benefits support.
• Managed high-risk, complex client cases with sensitivity.
• Managed a portfolio of property (60 properties), for the use of temporary candidates relocating from overseas.
• Negotiations of rental properties, problems throughout the tenancy and end of tenancy dilapidations.

I had the pleasure of being the PTA chair at my daughters school, throughout this year we held various events to raise funds for school projects and local charities (£20,378.12). This was a voluntary and rewarding role, whilst being part of the school community.

• Welcoming new families, recruiting PTA members and class reps.
• Chair half termly meetings, write the Chair Report for AGM, oversee and manage proposals suggested.
• Ensure that PTA business is conducted in an open and transparent way.
• Become GDPR compliant and introduce a new parent/school platform (Classlist).
• Event planning, risk assessments, safeguarding, licences required and DBS compliant.
• Develop the knowledge and understanding of the chosen charity to the children.
• Accounts and bank accounts are fully compliant and updated.
• Work in partnership, with the school leadership team and all relevant parties.
• Listen and encourage the children ideas and views on how the PTA can assist with projects and event proposals.

London Staffing was a recruitment agency providing hospitality staff on a temporary and permanent basis. The company was owned by the same director of Solsbury Solutions, I was provided the task of overseeing the business, management and closure due to Covid.

• Brand Framework, website design, social media presence and marketing material.
• All office organisation responsibilities.
• Managed costs, billing and resolving financial discrepancies.
• Trained and mentored staff to drive performance and target achievement.
• Promoting and increasing client portfolio, leading to account management.
• Updating and managing database JobAdder for both clients and candidates.
• Creating job specifications and advertised job vacancies through online platforms.
• Recruiting on 360 basis, with continued support for both client and candidate to ensure long standing positive relationship.
• Facilitated background checks and applicant screenings to vet candidates (including visa/ settled status).
• Overseeing and authorising payroll for temporary staff through access group software including P45's, court orders, holiday pay and resolving payroll disputes or concerns for both candidates and clients.
• Resolving and assisting with complaints and disputes.
• Assisted with the company closure, staff redundancy, account closures and office clearance.

Zest Property Lettings was a new property set up company in Bath, where I successfully launched and excelled company growth.

• Represent and promote the company to build a property portfolio.
• Organised remedial work and check-out reports for tenancy terminations.
• Established and nurtured lasting client relationships through exceptional customer service for increased satisfaction.
• Adapted to evolving market conditions, demonstrating agility in achieving sales objectives.
• Provided expert property purchasing advice to prospective buyers, building continued client trust and loyalty.
• Maintained deep understanding of local property market trends and stayed abreast of industry regulations.
• Conducted routine inspections in line with proper procedures and within agreed timescales.
• Acted as main point of contact for tenants, contractors and third party agents.
• Staff recruitment onboarding and training.
• All office administration, including using Zero software, billing reports and financial reports.
• Introduction of CFP software and Zero.

Perry & Company was a letting agency based in Bath City Centre, throughout my period of employment I was solely responsible for the property portfolio of over 250 properties and growth of the company, producing reports to the directors on a monthly basis. The portfolio was successfully developed and purchased by Bath Property Services.

Simon Heal was an established estate agents company in Bath, Midsomer Norton and Frome. My career started as a sales negotiator quickly progressing into their letting department in Bath. This was a large portfolio of property, within my time I successful grew through the company to Branch Manager of Bath.