Holly Winter

• Developed ideas and art to evoke emotions and clearly convey messages for diverse audiences.
• Evoked desired emotions through visual storytelling.
• Created bespoke fine art pieces to detailed specifications, ensuring client satisfaction and alignment with artistic vision.
• Communicated effectively with clients to ascertain and deliver against exact artistic requirements.
• Delivered final project fit to brief, regularly exceeding expectations.
• Used [Software] to develop illustrations and drawings.
• Directed art and copywriting outputs, maintaining high standards of creativity and message clarity.
• Used advanced skills in copywriting to create catchy and engaging copy for marketing material.
• Met with clients to understand desired message, brand voice and target audience of copywriting assignments.
• Crafted engaging articles and editorial pieces for magazines, employing innovative copywriting techniques to capture reader interest.
• Created job adverts for company job openings, developing using creative and compelling copywriting skills.

• Actively listened to customers, ensuring clarity in requests and effective resolution of concerns.
• Identified issues, analyzed information, and delivered solutions to complex problems.
• Addressed customer concerns and escalated critical issues to supervisor for timely intervention.
• Fostered courteous and effective working relationships with clients and team members.
• Utilized a soothing, upper-class English voice for company answering messages, enhancing professionalism.
• Demonstrated exceptional customer service skills in deescalating unhappy or emotional customers.
• Exhibited commitment to hard work, contributing to operational improvements and overall results.

Facilitated therapeutic sessions for adult survivors of childhood sexual abuse, promoting emotional healing.

• Conducted individual and group therapy using cognitive behavioral techniques to alleviate mental health issues.
• Developed personalized treatment plans addressing unique client needs and goals.
• Collaborated with psychiatrists, social workers, and healthcare professionals to deliver comprehensive care.
• Gathered insights from family members to enhance understanding of patients' needs.
• Compiled and maintained confidential client records in compliance with data protection regulations.
• Supported patients in overcoming challenges related to trauma through effective therapeutic communication.
• Performed psychological assessments through interviews, observations, and surveys for accurate diagnoses.