Holly Taylor
West Kirby,Wirral
Summary
Career switcher focused on building a career in cybersecurity, currently studying CompTIA Network+ and Security+. Strong analytical skills and attention to detail developed through diverse roles managing sensitive information. Committed to contributing to cyber risk management and security governance while continuing to enhance technical knowledge.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Household Manager
Self-employed
West Kirby, Wirral
2017.02 - Current
- Managed daily needs of busy family household, ensuring structured and supportive home environment.
- Demonstrated strong organisational, time management, and multitasking skills while balancing multiple responsibilities.
- Coordinated family schedules, appointments, and activities to ensure smooth day-to-day operations.
- Managed household budgeting, financial planning, and inventory of essential supplies.
- Planned and organised family events, activities, and routines.
- Used effective communication, problem-solving, and emotional awareness to support family members.
- Adapted quickly to changing priorities and challenges while maintaining stability and structure.
- Demonstrated leadership and flexibility in guiding and supporting household.
Private Carer
Mrs Sally Jacobs
Margate, Kent
2023.04 - 2024.01
- Monitored changes in client's health; effectively communicated updates to relevant family members or doctors when necessary.
- Provided transport assistance, enabling easy access to external activities and appointments.
- Conducted light household duties leading to an organised home environment.
- Provided compassionate and empathetic care while supporting an individual's daily needs and wellbeing.
- Demonstrated strong communication skills, including effective non-verbal communication.
- Showed patience, flexibility, and adaptability in responding to changing care needs.
- Assisted with personal hygiene while maintaining dignity and respect.
- Used safe moving and handling techniques to support mobility and prevent injury.
- Managed and administered medication responsibly.
- Applied first aid when required.
- Maintained accurate records and completed administrative tasks to support consistent, high-quality care.
- Left role due to relocating to the Wirral.
Attendance Officer
EKC Group
Broadstairs, Kent
2021.04 - 2023.01
- Used strong analytical and organisational skills to monitor and manage attendance records.
- Maintained accurate data and records using IT systems and databases.
- Completed administrative tasks efficiently to support attendance processes.
- Communicated effectively with students, parents, and staff regarding attendance matters.
- Demonstrated empathy, interpersonal skills, and customer-focused approach when addressing concerns.
- Applied problem-solving skills to identify attendance patterns and support improvement.
- Maintained high level of attention to detail when recording and managing data.
- Left role following maternity leave as revised days and hours required were not feasible alongside family commitments.
Jeweller
Ashley's Jewellery
Broadstairs, Kent
2017.10 - 2021.04
- Listened carefully to customers' needs to provide personalised, high-quality service.
- Analytical thinking to design bespoke jewellery pieces according to client specifications.
- Manufactured jewellery in all precious metals using traditional techniques.
- Performed stone setting, rhodium plating, polishing, and CAD/CAM engraving.
- Conducted repairs and maintenance while maintaining quality standards.
- Managed time effectively to meet deadlines and deliver projects on schedule.
- Applied problem-solving and organisational skills to ensure smooth workflow.
- Maintained administrative tasks and accurate records.
- Communicated clearly with clients and collaborated effectively with team members.
Online Shopper
Sainsbury's
Ramsgate, Kent
2020.10 - 2021.03
- Selected, processed, and packed customer orders accurately and efficiently in a fast-paced environment.
- Provided excellent customer service and maintained clear communication throughout order process.
- Ensured high attention to detail when picking products to meet quality standards.
- Used handheld technology and mobile systems to manage orders effectively.
- Demonstrated technical skills and responsiveness to changing order requirements.
- Applied quick thinking and problem-solving skills to handle substitutions and challenges.
- Maintained speed and performance to meet daily targets and deadlines.
- Left role due to health issues.
Jewellery Designer/Goldsmith
Chris Parry Jewellery
Dartford, Kent
2014.07 - 2017.10
- Provided exceptional customer service in person and via telephone, understanding client needs.
- Designed bespoke jewellery pieces and collections tailored to individual specifications using analytical thinking.
- Manufactured jewellery in all precious metals using traditional techniques and modern technologies.
- Utilised CAD software (Rhino and ZBrush), 3D printing, casting, stone setting, and laser welding.
- Performed repairs and maintenance to ensure high-quality finished pieces.
- Managed merchandising and completed administrative tasks efficiently.
- Applied problem-solving, time management, and organisational skills to meet deadlines.
- Communicated effectively with clients and collaborated with team members.
- Worked within a team environment to consistently deliver high-quality results.
- Left role as travel and nursery costs made continuing the position no longer financially feasible.
Education
GCSEs -
Birkenhead High School
Birkenhead, Wirral 2001.09 - 2006.07
A-Levels -
Birkenhead High School
Birkenhead, Wirral 2006.09 - 2008.07
Bachelor of Arts - Silversmithing, Goldsmithing and Jewellery
University for the Creative Arts
Rochester, Medway 2011.09 - 2014.07
Skills
- Organised and efficient
- Hardworking
- Resourceful decision-making
- Initiative taking
- Data analysis
- Issue resolving
- Resilience under pressure
- Cybersecurity fundamentals
- Risk assessment
- Problem-solving
Certification
CompTIA A+ (Core 1)
CompTIA A+ (Core 2)
Affiliations
- Cybersecurity study (CompTIA A+ Core 1 and 2, Network+ and Security+)
- Design, artwork, decorating, and music (guitar, piano, composition)
- Keeping fit and healthy, including dog walking
- Organising family activities and events
Timeline
Private Carer
Mrs Sally Jacobs
2023.04 - 2024.01
Attendance Officer
EKC Group
2021.04 - 2023.01
Online Shopper
Sainsbury's
2020.10 - 2021.03
Jeweller
Ashley's Jewellery
2017.10 - 2021.04
Household Manager
Self-employed
2017.02 - Current
Jewellery Designer/Goldsmith
Chris Parry Jewellery
2014.07 - 2017.10
Bachelor of Arts - Silversmithing, Goldsmithing and Jewellery
University for the Creative Arts
2011.09 - 2014.07
A-Levels -
Birkenhead High School
2006.09 - 2008.07
GCSEs -
Birkenhead High School
2001.09 - 2006.07