Motivated student pursuing A-Levels, eager to apply her knowledge in different work settings. Demonstrating strong communication and friendly customer service skills, contributing positively to a team. Committed to learning and adapting to new roles and challenging herself to enhance personal and professional growth.
Overview
2
2
years of professional experience
Work History
Waitress
Matara
Kingscote, Gloucestershire
04.2024 - Current
Optimised customer experience by serving each guest with a sincere and enthusiastic attitude, fostering a welcoming atmosphere.
Welcomed guests, delivering friendly conversations to make them feel welcome at the venue.
Handled customer complaints with empathy, offering solutions to resolve issues and maintain positive experiences at the venue.
Served beverages at wedding reception, accommodating guest preferences to enhance satisfaction.
Served a range of canapés to guests, knowing allergen information for each item.
Delivered quality food and beverage service to over 100 guests per shift amongst the team.
Organised and set tables before and during dinner services, maintaining cleanliness and efficiency by clearing plates and refilling drinks promptly.
Maintained safe hygiene and food handling standards for full compliance.
Assisted colleagues during busy periods, fostering a team-oriented atmosphere to improve overall service.
Polished bar glasses and cutlery, maintaining excellent bar presentation.
Education
A-Levels - Economics, Geography and Product Design
Rednock Sixth Form
Dursley, GL11
2026 - Current
Skills
Food safety compliance
Customer service
Cash handling
Attention to detail
Time management
Teamwork
Problem resolution
Communication skills
Positive and approachable
Patience and composure
Highly responsible and reliable
Interests
Spending time with friends and family, exploring new places
Enjoy sports, used to be a part of a netball team but had to quit to focus on education
Playing and learning new songs on the guitar
Painting and drawing
Accomplishments
Achieved bronze DofE, with volunteering in a small girl guiding community.
Timeline
Waitress
Matara
04.2024 - Current
A-Levels - Economics, Geography and Product Design