Holly Shepherd

• Performed accurate cash counts at store opening and closing.
• Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
• Maintained excellent client satisfaction by providing professional, courteous customer service.
• Educated customers on promotions, offers and special events to enhance product sales.
• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Bagged, boxed and wrapped goods with care to maintain quality and presentation.
• Maintained, organised and cleaned customer areas, efficiently completing daily recovery checklists.
• Delivered outstanding customer care with proactive sales and listening skills.