Holly Scrivener

• Prepared classroom materials for effective teaching sessions.
• Enhanced student engagement by facilitating interactive learning activities.
• Offered one-on-one assistance to struggling learners; improved their understanding of complex topics.
• Promoted an inclusive learning environment to foster respect and empathy among students.
• Supervised lunch breaks and playground activities to ensure child safety at all times.
• Assisted teachers with lesson planning, resulting in well-structured classes.
• Maintained a safe and clean learning environment, promoting student health and well-being.
• Assisted in grading assignments, helping maintain accurate records of student performance.

This job was my work experience within secondary school and I found it incredibly rewarding despite the short time I was there.

• Provided exceptional customer service for increased customer satisfaction.
• Delivered excellent customer service with understanding dietary requirements.
• Delivered excellent customer service to foster repeat business.
• Facilitated transactions smoothly for improved customer service experience.
• Provided prompt customer service, enhancing brand reputation.
• Cleaned worktops and workstations to ensure that high hygiene standards were always met.

This was a summer job when I was younger that allowed me to gain the skills above in the few months that I was working there.

• Contributed to team success by maintaining cleanliness and organisation in work areas.
• Promoted special offers or events to increase awareness among customers.
• Communicated effectively with kitchen staff to ensure timely delivery of meals.
• Handled complaints effectively, resulting in increased customer satisfaction.
• Checked guest satisfaction regularly, addressing any issues promptly.
• Greeted guests warmly upon arrival, creating a welcoming atmosphere.
• Assisted guests with queries or requests for optimal guest experience.
• Adapted swiftly to changing situations for uninterrupted service quality.
• Delivered consistent professional service whilst handling multiple tasks simultaneously.

• Picked items for shipment, ensuring timely delivery to customers.
• Maintained clean workspace by regularly organising and tidying work area.
• Processed customer orders quickly, resulting in high levels of client satisfaction.
• Ensured order accuracy by meticulously picking and packing goods.
• Minimised errors with careful attention to detail during order picking process.
• Pulled orders efficiently to maintain demanding productivity goals.
• Removed items from shelves or storage bins and scanned tags, exceeding daily targets.
• Multi-tasked by helping customers on the shop floor whilst still maintaining a high pick rate.

• Enhanced guest satisfaction through attentive and prompt service.
• Demonstrated excellent multitasking abilities for timely delivery of orders.
• Executed food and drink orders accurately to improve customer satisfaction rates.
• Maintained clean and organised dining area for customer comfort.
• Collaborated with kitchen staff to ensure order accuracy.
• Utilised professional communication skills to resolve customer complaints.
• Ordered and stocked beverage supplies, maintained availability of popular drinks.
• Handled cash transactions accurately, ensured balanced till at end of shift.

• Respected customer belongings, reinforcing trust between clients and establishment.
• Followed health and safety regulations strictly reducing risk of accidents.
• Handled cash transactions, ensuring accurate payment for services rendered.
• Delivered excellent customer service to enhance guest satisfaction.
• Ensured cleanliness of cloakroom by tidying and sanitising regularly.
• Managed lost property, facilitating return to rightful owners.
• Streamlined operations by establishing efficient coat check procedures.
• Dealt with difficult situations calmly to maintain harmony in the establishment.
• Handled bulky items carefully preventing any potential damage.
• Facilitated coat retrieval process swiftly ensuring customer satisfaction.
• Checked tickets against coats, minimising errors and confusion at collection time.