- I love to do gardening in my spare time
- watch a few (too many!) episodes of my favourite show the office
- I like to play video games
- I also love lego!
Holly Prodanovic
New Cumnock,East Ayrshire
Summary
A motivated and professional individual with over 8 years experience in customer service and animal grooming looking for a new opportunity to expand my knowledge and skills. I enjoy learning new skills to help me excel and complete tasks to a high standard. I am also excellent at adapting to new settings and roles and I am a very easy going yet a dedicated and hard working individual.
Overview
11
11
years of professional experience
Work History
Factory Worker
Glenroyal
Auchinleck, East Ayrshire
07.2025 - Current
- Kept tools and equipment organised and in good working condition.
- Maintained cleanliness and organisation in work area, following strict health and safety guidelines.
- Checked item quality throughout production stages to prevent errors.
- Adapted work schedule to meet changing demands and in adherence to health and safety practices.
- Cleaned machinery to maintain good health and hygiene standards.
- Wore company-mandated PPE for work tasks, staying within safety guidelines and following regulations.
Factory Worker
Brown Brothers
Kirkconnel, Dumfries & Galloway
04.2024 - 07.2025
- Checked item quality throughout production stages to prevent errors.
- Loaded and unloaded items from machines and conveyors.
- Worked flexibly and in adherence to health and safety practices.
- Adapted to various roles within the factory as required, demonstrating versatility and willingness to learn.
- Cleaned machinery to maintain good health and hygiene standards.
- Transported items safely and responsibly to minimise risk.
- Assisted in the assembly of products, ensuring adherence to specifications and tight deadlines.
- Wore company-mandated PPE for work tasks, staying within safety guidelines and following regulations.
Pet Groomer
In The Dog'Ouse
Buckingham, Buckinghamshire
11.2016 - 03.2024
- Grooming a variety of dog breeds.
- Serving customers with a friendly face.
- Setting customer dates for follow-up bookings.
- Taking customers bookings through phone, email and in person.
- Maintaining high cleanliness standards.
Customer Service Assistant
Rodgers Deliveries
Buckingham, Buckinghamshire
03.2015 - 11.2016
- Serving customers in a timely fashion.
- Keeping high standards throughout the store.
- Providing a friendly face to customers.
- Keeping stock levels accurate.
- Making sure deliveries and returns were booked in and out correctly.
- Replenishing stock regularly for the customers
Education
GCSEs -
Buckingham Secondary School
Buckingham, Buckinghamshire07-2018
Level 2 Diploma in Work Based Animal Care - Dog Grooming
City and Guilds
Buckingham, BuckinghamshireLevel 3 in Work Based Animal Care - Dog Grooming
City and Guilds
Buckingham, BuckinghamshireSkills
- Grooming techniques
- Injury prevention
- Record-keeping
- Dietary requirement knowledge
- Customer-focused
- Effective workflow management
- Cash Handling
- Complaint resolution
- Health and safety
- Animal handling
- Safety compliance
- Health regulations
- Time management
- Adaptability
- Positive attitude
Interests
Timeline
Factory Worker
Glenroyal
07.2025 - Current
Factory Worker
Brown Brothers
04.2024 - 07.2025
Pet Groomer
In The Dog'Ouse
11.2016 - 03.2024
Customer Service Assistant
Rodgers Deliveries
03.2015 - 11.2016
GCSEs -
Buckingham Secondary School
Level 2 Diploma in Work Based Animal Care - Dog Grooming
City and Guilds
Level 3 in Work Based Animal Care - Dog Grooming
City and Guilds