Overview
Work History
Education
Skills
Personal Profile
Timeline
Generic

Holly O’Neill

Bangor,Down

Overview

3
3
years of professional experience

Work History

Private Home Tutor

LearnWithMel
Bangor, Down
05.2025 - Current

Outline:

Teaching and supporting students (Key Stage one-three and SEAG) with English and Mathematics. Reporting back to and aligning with the values of the business owner.

Key Responsibilities:

  • Preparing and planning weekly lesson plans catered to the individual student.
  • Creating a safe and secure environment for each student.
  • Maintaining a clear stream of communication with parents informing them of their child's progress.
  • Building students' confidence and knowledge.

Sales Assistant

Next Retail PLC
Bangor, Down
09.2023 - 05.2025

Outline

Experience in all areas of the store including sales, customer support, stockroom activities and seasonal events.

The core aims of the positions held included the completion of tasks correctly and efficiently, while ensuring
practices of good customer service, and aligning to the values of the business.

Key Responsibilites:

  • Worked efficently within a team to create a safe enviornment for customers and other team members.
  • Organised shelves and displays in a neat and visually appealing manner.
  • Approached customer problems in a calm and professional manner, using clear communication and problem solving skills to find solutions to issues.
  • Completed admin and Elearning within the office regularly.

Education

Bachelor of Arts - Drama

Queens University
Belfast
01-2026

A-Levels -

Bangor Academy and Sixth Form College
Bangor
01-2023

GCSEs -

Bangor Academy and Sixth Form College
Bangor
01-2021

Skills

  • Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Teams

Personal Profile

  • I am a hardworking individual, passionate about helping and providing care for others. Having recently graduated with my BA (Hons) degree in Drama from Queens University Belfast, I am eager to step into the working world. During my time at university, I have gained experience in using Microsoft packages such as Word, Excel and Outlook. I also have a developed background in writing and analyzing data. Additionally, my performance modules within my degree required me to work collaboratively with others as a team which ultimately helped to strengthen my communication and problem-solving skills. My experience as a home tutor has helped me understand the importance of organisation and preparation, as well as strengthening my ability to use my own initiative and understanding how to manage and prioritize workloads. Additionally, while working as a sales assistant I was able to gain experience working within the office answering both in company and customer phone calls, as well as dealing with admin and completing E Learning frequently. Ultimately this experience has prepared me for working within a busy and challenging office environment.

Timeline

Private Home Tutor

LearnWithMel
05.2025 - Current

Sales Assistant

Next Retail PLC
09.2023 - 05.2025

Bachelor of Arts - Drama

Queens University

A-Levels -

Bangor Academy and Sixth Form College

GCSEs -

Bangor Academy and Sixth Form College
Holly O’Neill