Holly Nurse

Using my own lived experience to make improvements on the adult inpatient wards in Norfolk and Suffolk, through a variety of our transformation programs (Culture Of Care, Safewards. Personalised approach to risk and Reasonable adjustments)

I worked alongside the wards based in Norfolk and Suffolk to give a valuable insite to what it is like to be on the receiving end of care, maintaining and introducing trauma informed, autism informed, an anti-racist approach. This project had a significant benefit for people on our wards including a 40% reduction in incidents of physical and verbal aggression as well as a felt shift in culture.

I carried out a series of environmental reviews, facilitated, co-produced and co-lead training sessions to corporate staff - both those frontline and in senior positions whilst advocating and working with patients and carers in the Lived experience Advisory group.

I was also involved in many trust-wide Quality improvement projects which developed my communication skills, confidence, knowledge and collaboration greatly, enabling me to bring true commitment and determination to my role, ensuring those being cared for feel safe and valued at all times.

Supporting inpatient wards through in-person visits
to complete various reviews as part of the Trust's improvement
journey and transformation programmes. This is done by reviewing our inpatient built environments to explore how the organisation can create
environmental changes to create areas more conducive to supporting
autism and trauma-informed care.