Holly Newell
Student
London ,LDN
Summary
Dependable hotel housekeeper proficient in dusting and polishing, steam cleaning and laundering and ironing. Hardworking individual with positive, energetic attitude, teamwork skills and excellent time and communication skills. Committed to working independently and providing top quality service.
In addition to being a housekeeper,I was also a waitress.During my time as a waitress it taught me and helped me developed multiple different skills such as:Time management, the importance of precision ,and how to multi-task effectively.
Overview
28
28
years of post-secondary education
Work History
Waitress
French Cafe Bistrot
London, UK
03.2021 - 03.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stayed up-to-date on menu changes to help customers make food choices.
- Informed customers about daily and seasonal specials.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Hotel Housekeeper
Travelodge
London, UK
05.2021 - 06.2021
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Gathered dirty laundry in Number rooms to arrange for pickup to laundromat.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Gcses - Fine Arts
The Charter School East Dulwich
East Dulwich 09.2016 - 03.2021
Gcses - Drama
The Charter East Dulwich
East Dulwich 09.2016 - 03.2021
Higher Education - Health And Social Care
Shooters Hill College
Shooters Hill 09.2021 - Current
Gcses - Science Combined
The Charter School East Dulwich
East Dulwich 09.2016 - 03.2021
Gcses - Mathematics
The Charter East Dulwich
East Dulwich 09.2016 - 03.2021
Gcse - English Language And Literature
The Charter School East Dulwich
East Dulwich 09.2016 - 03.2021
Gcses - History
The Charter School East Dulwich
East Dulwich 09.2016 - 03.2021
Skills
- Residential cleaning
Timeline
Higher Education - Health And Social Care
Shooters Hill College
09.2021 - Current
Hotel Housekeeper
Travelodge
05.2021 - 06.2021
Waitress
French Cafe Bistrot
03.2021 - 03.2021
Gcses - Fine Arts
The Charter School East Dulwich
09.2016 - 03.2021
Gcses - Drama
The Charter East Dulwich
09.2016 - 03.2021
Gcses - Science Combined
The Charter School East Dulwich
09.2016 - 03.2021
Gcses - Mathematics
The Charter East Dulwich
09.2016 - 03.2021
Gcse - English Language And Literature
The Charter School East Dulwich
09.2016 - 03.2021
Gcses - History
The Charter School East Dulwich
09.2016 - 03.2021
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