Summary
Overview
Work history
Education
Skills
References
Affiliations
Timeline
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Holly King

Holly King

Risca,Caerphilly County Borough

Summary

Professional with strong expertise in general administration and office support, specializing in data entry and record keeping. Proven ability to manage time effectively and prioritize tasks, ensuring accuracy and attention to detail. Experienced in customer service and front-desk operations, with proficiency in cash handling and payment processing. Competent in Microsoft Office and POS systems, committed to maintaining operational efficiency and cleanliness while fostering teamwork and independent work.

Overview

2
2
years of professional experience

Work history

Retail Assistant

The Fragrance Shop
Newport
07.2025 - 12.2025
  • Delivered high-quality customer service while meeting personal sales targets
  • Maintained accurate stock levels and ensured shop floor presentation met company standards
  • Processed payments, refunds and exchanges efficiently and accurately
  • Followed company policies, procedures and health & safety regulations
  • Supported daily operations and assisted management when required

Retail Assistant

JD Sports
Newport
04.2025 - 06.2025
  • Assisted customers with product enquiries and recommendations
  • Managed cash handling and POS systems with accuracy
  • Maintained clean, organised retail environment
  • Rotated and replenished stock to support sales and availability
  • Resolved customer issues calmly and professionally
  • Supported loss prevention procedures and store security

Retail Assistant

The Range
Bristol
12.2024 - 04.2025
  • Provided consistent customer support in a fast-paced retail environment
  • Assisted with staff training and supported new team members
  • Worked flexibly across stores to cover staffing shortages
  • Contributed to visual merchandising and store organisation
  • Recognised for excellent customer service and teamwork

Hospitality Team Member

David Broome Event Centre
Caerwent
03.2024 - 09.2024
  • Delivered professional service at events while managing multiple tasks
  • Handled customer complaints confidently and professionally
  • Followed food safety, hygiene and health regulations
  • Communicated effectively with team members to ensure smooth service
  • Supported guests with mobility needs and special requests

Education

High School -

Caldicot Comprehensive School
Caldicot
9 2019 - 5 2024

Skills

  • General administration & office support
  • Data entry & record keeping
  • Professional written & verbal communication
  • Time management & task prioritisation
  • Attention to detail & accuracy
  • Customer service & front-desk support
  • Cash handling & payment processing
  • Filing, organisation & stock control
  • Team collaboration & independent working
  • Microsoft Office basics (Word, Outlook, Excel) / POS systems
  • Refund authorisations
  • Stock control software use
  • Store cleanliness maintenance
  • Product labeling

References

References available upon request

Affiliations

  • Reading
  • Going on walks
  • Spending time with friends / family

Timeline

Retail Assistant

The Fragrance Shop
07.2025 - 12.2025

Retail Assistant

JD Sports
04.2025 - 06.2025

Retail Assistant

The Range
12.2024 - 04.2025

Hospitality Team Member

David Broome Event Centre
03.2024 - 09.2024

High School -

Caldicot Comprehensive School
9 2019 - 5 2024
Holly King