The Green, Church Lane, Charlton-on-Otmoor,Oxfordshire
Summary
Brings strong interpersonal skills, attention to detail and a reliable approach across fast-paced, customer-facing settings. Supports teams, handles varied responsibilities and contributes to positive service standards through calm problem-solving and a strong work ethic.
Overview
8
8
years of professional experience
Work History
Sales Associate
Diesel, Bicester Village Designer Outlet
12.2021 - 06.2025
Delivered exceptional hospitality in luxury retail, supporting VIP guests with hands-free shopping. Personalising customer experience with detailed styling advice - taking initiative with trend, product and current season best seller knowledge to maximise satisfaction and sales.
Building professional relationships with regular and new customers, using my charismatic personality.
Collaborated with personal shoppers to enhance sales, promoting loyalty schemes and executing effective cross and up-selling techniques to meet KPIs.
Maintained meticulous standards for stock replenishment and merchandising displays, contributing to store reputation.
Resolved customer queries using active listening and problem-solving skills.
Farm Hand
Village Farm, Charlton-on-Otmoor
10.2017 - 09.2019
Operated across various arable and livestock tasks, demonstrating resilience and reliability to make quick, meticulous decisions that uphold animal welfare. Administered vaccinations, fed livestock, maintained enclosures, groomed animals, trimmed hooves, conducted grounds maintenance and carried out welfare and security checks to ensure health and safety across the farm.
Ensured livestock was fed, watered and cared for, checking wellbeing at regular intervals.
Prepared pens and sheds for animal arrivals, providing necessary straw, hay and bedding for optimised comfort.
Mucked out coops, pens and sheds regularly for animal wellbeing.
Teaching Assistant Volunteer
Bardwell School, Bicester
07.2022
Provided one-to-one support to pupils requiring additional help, enhancing their learning outcomes.
Established positive relationships with students, leading by example and responding appropriately to classroom needs.
Led small teaching groups, tailored an approach to each student's needs and abilities, managed mealtimes, playtimes, and guardian collection times to ensure safety.
Encouraged students to perform personal hygiene and maintenance tasks, adapted communication style based on student preference, and maintained respect, dignity, compassion, and equality in challenging situations.
Maintained student safety inside and outside classrooms in line with school safeguarding policies.
Bar Assistant
Exquisite Cocktails
09.2021
Supported bar staff and mixologists at a prestigious charity auction event in The Cotswolds, ensuring smooth operations and prioritising guest experience.
Greeted and seated guests to establish prompt, high quality service.
Handled customer enquiries and complaints with professionalism, offering satisfactory resolutions.
Maintained a high level of cleanliness and order within the bar area, adhering to hygiene standards.
Work Experience
Hart Veterinary Practice, Bicester
07.2019
Developed confidence in building professional, friendly, and empathetic relationships with clients while shadowing consultations, procedures, and surgeries, enhancing my ability to support client needs effectively.
Collaborated with team members to achieve target results.
Maintained clean, safe working environments to eliminate accident risks.
Education
A Levels - Biology, Chemistry, English Language and Literature
The Cooper School
Bicester
07-2023
GCSEs -
Gosford Hill School
Kidlington
07-2020
Skills
Animal husbandry
Interpersonal skills
Problem solving
Attention to detail
Luxury sales and visual merchandising
KPI achievement
Customer service and hospitality
PROJECTS
Walk With Amal Project - Oxford: Worked as a part of Mandala Youth Theatre group alongside the global human rights project, celebrating diversity and cultural differences, using creative mediums to raise awareness on issues faced by refugees. My work focused on empowering immigrants and supporting integration in the area with a series of devised street performances.
Safeguarding Qualifications: As part of my voluntary work at a special school, I was required to successfully complete a Level 1 Safeguarding programme as well as a Government organised anti-radicalisation programme.
Bronze Duke of Edinburgh Award: Improving my physical fitness, completing 18 months of Yoga classes with a local community group, enhancing my personal skill set with the continuation of my farm assistant job and volunteering for the local community organising and actioning local litter picks of rural areas to maintain the countryside and protect resident wildlife.
Student Councillor at Gosford Hill School: Taking initiative to organise various charity fundraisers including craft and bake sales, writing reports for school newsletters, working collaboratively with peers to provide outcomes that benefit both students and the wider school community alike as well as being an approachable representative for the student population.
ATTRIBUTES
Driven - I strive to reach my full potential to benefit wider team targets and support personal growth
Professional - Presentable, reliable, articulate and trustworthy
Observant - Intuitive with customer approach; refined attention to detail
Adaptable - Able to interchange between departments and roles as required
Passionate - Accountable for and dedicated to fulfilling any given task
Dependable - Strong regard for the values, attributes and contribution of individuals
Timeline
Teaching Assistant Volunteer
Bardwell School, Bicester
07.2022
Sales Associate
Diesel, Bicester Village Designer Outlet
12.2021 - 06.2025
Bar Assistant
Exquisite Cocktails
09.2021
Work Experience
Hart Veterinary Practice, Bicester
07.2019
Farm Hand
Village Farm, Charlton-on-Otmoor
10.2017 - 09.2019
A Levels - Biology, Chemistry, English Language and Literature