Holly Hughes

I am employed by NorthStandard as a P&I Claims Senior Executive. My primary responsibilities are comprised of crew claims, third parties, and stowaways. I actively participate in the Club's Personal Injury expertise team, of which I am a Member.

My responsibilities and duties include:

• Assessment of Members' liabilities under contracts, contracts of employment, statutory law and tort.
• Review of Letters of Indemnity and advices to Members regarding their potential liabilities.
• Developed Club's mental health initiative, "My Mind Matters", in 2018 and continue to manage the initiative with liaison with different departments across the Club and external parties.
• Club lead for occupational disease claims having represented North at the International Group Occupational Diseases Committee until the Club's merge with Standard Club in 2023.
• Organised Occupational Disease seminars with the International Group for other IG Clubs and Lawyers.
• Assisting our Members with non-covered matters such as where drugs are found on board and the crew require assistance locally.
• Developing and maintaining relationships with our Membership including provision of training and travel.
• Mentoring and guiding junior Members of staff with claims management and advices.
• Participated in reverse mentoring of Senior Leadership with regular contact with Chief Strategy Officer. Mentoring has continued outside of programme with excellent relationship with a senior leader.

My role at Winn Solicitors was initially as an administrative assistant. I was promoted to a paralegal within six weeks and commenced my training contract in December 2011.

• Managed heavy caseloads, maintaining exceptional attention to detail under pressure.
• Worked with caseload of predominantly litigated, disputed liability claims.
• Assisted in resolution of claims where the client had raised complaints, bringing the matter to a swift and satisfactory conclusion.
• Responsible for the management, development and supervision of a junior paralegal.
• Firm lead on uninsured and untraced driver claims presented to the Motor Insurance Bureau.
• Member of the technical claims team, specialising in multi-party litigation, counter claims and more serious injuries.
• Attended Court and performed advocacy for infant settlement hearings, case management conferences and Applications.
• Developed strong negotiation skills to bring matters to an effective conclusion as soon as possible.