- Cleaning
- Cooking/Baking
- Socialising
- Reading
Holly Hosler
Spalding,England
Summary
I am friendly, highly motivated and reliable. I have proven to thrive in a fast paced environment. I am skilled in handling and resolving customer queries and complaints in a professional manner while maintaining a positive brand image. I am a team player with a strong work ethic and enjoy the satisfaction of getting jobs done efficiently. I have proven over my years in retail that I am approachable and well spoken. I would describe myself as organised which plays a big part in listing and stock handling while maintaining excellent time management.
Overview
1
1
year of post-secondary education
Work History
Sales Assistant
Iceland
Spalding, England
11.2023 - I currently work here
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Processed sales transactions efficiently, handling cash, credit, and debit payments accurately.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Organised stock room, ensuring easy access to products and efficient inventory management.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Managed stock levels on the shop floor, promptly restocking items to maintain store presentation.
- Replenished items and organised displays to keep stock looking professional.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Handled returns and exchanges with a focus on customer satisfaction and policy adherence.
Education
GCSEs - Childcare
Boston college
Boston , Lincolnshire 09.2023 - 06.2024
Skills
- Customer service
- Visual merchandising
- Inventory management
- Sales transactions
- Team collaboration
- Customer relationship management
- Product knowledge
- Retail sales strategies
- Cash handling
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Positive attitude
- Patience and empathy
- Multitasking efficiency
- Confident communicator
Interests
Timeline
Sales Assistant
Iceland
11.2023 - I currently work here
GCSEs - Childcare
Boston college
09.2023 - 06.2024