Receive, review and verify invoices prior to timely payment.
Audit and process employee expenses in line with company policy and budgets.
Efficiently maintain 4 inboxes, proactively dealing with 100+ emails daily with a high level of customer service.
Present finance training sessions to internal joiners on a quarterly basis, a scheme which I have implemented to improve the understanding of our AP processes amongst the wider business.
Prepare Aged Creditors reports on a monthly basis for both the UK and Ireland entities, actively showing improvements in the number of aged invoices by resolving complex issues on the ledger.
Prepare a Days Paid Outstanding report every month, with which I have demonstrated a 35% decrease in invoices paid late compared to the prior year.
Manage the AP team when the manager is unavailable, which involves leading team meetings and ensuring KPIs are met.
Reconcile supplier accounts, investigating and resolving unknown or missing transactions via email, post and phone to minimise discrepancies.
Have taken on additional responsibilities, such as intercompany reconciliations and reporting, and assisting with the A&P corporation tax review.
Provide additional support to the wider team when needed by assisting with cashbook reconciliations, journal postings and cashflow forecasting.
Customer Advisor
Argos
Colchester, Essex
09.2019 - 12.2022
Provided exceptional customer service to ensure a positive shopping experience.
Compliantly offered a range of financial services to customers, ensuring I achieved my sales targets.
Collaborated closely with colleagues to resolve complex customer issues swiftly by sharing my strong knowledge of the company's products and policies.
Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
Education
BA with Hons - Financial Economics and Accounting
University of Essex
Colchester, Essex
10.2019 - 07.2022
A-Levels -
Philip Morant College
Colchester, Essex
09.2017 - 07.2019
GCSEs - Including 6 in Mathematics and English Language
Philip Morant School
Colchester, Essex
01.2012 - 01.2017
Skills
Excel proficiency (including pivot tables and v-lookups)
WSET Level 1
Experience with SAP
Problem Solving
Excellent verbal and written communication
Vendor relationship management
Account reconciliation
High attention to detail and perfectionism
Languages
English
Native
Timeline
Purchase Ledger Clerk
Moet Hennessy UK (LVMH)
12.2022 - 07.2025
BA with Hons - Financial Economics and Accounting
University of Essex
10.2019 - 07.2022
Customer Advisor
Argos
09.2019 - 12.2022
A-Levels -
Philip Morant College
09.2017 - 07.2019
GCSEs - Including 6 in Mathematics and English Language
Retail Account Manager at LVMH - Moet Hennessy Louis Vuitton Benefit CosmeticsRetail Account Manager at LVMH - Moet Hennessy Louis Vuitton Benefit Cosmetics