Summary
Overview
Work history
Education
Skills
Timeline
Barista

HOLLY DICKSON

Craigavon,Armagh City Banbridge and Craigavon

Summary

I have worked in hospitality for six years now. Something that started as a part-time job during school has now become one of my great passions in life. I feel I have an energetic and friendly personality which helps me build a rapport with customers. I am highly adaptable and have a very strong work ethic.



Overview

7
7
years of professional experience

Work history

Barista

The Fat Gherkin
Moira
06.2021 - Current
  • Maintained a calm demeanour during high-volume periods
  • Greeted and connected with every customer, recommending drinks and pastries
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks, and brewed teas
  • Prepared freshly made sandwiches to order and sandwich platters for larger parties
  • Delivered attentive service, creating excellent dining experiences for guests
  • Maintained brand image by keeping neat personal appearance
  • Optimised customer experience, serving each guest with a sincere, positive, and enthusiastic attitude.

Waitress

Edenmore Golf and Country Club, Craigavon
Magheralin, Armagh City Banbridge and Craigavon
03.2017 - 06.2021
  • Greeted and seated guests efficiently to establish prompt, high-quality service.
  • Prepared and served ordered beverages, including coffee and cocktails.
  • Managed a small team of staff during wedding food service ensuring all guests received the correct meals and covered any additional needs.
  • Processed cash, credit card, and voucher payments using POS terminals.
  • Maintained brand image by keeping a neat personal appearance.
  • Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety.
  • Always maintained safe food handling standards.
  • Worked on a food van during lockdown in which I assisted the chef with cooking breakfast and lunch items.

Education

Methodist College
2019

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Hunterhouse College
2017

Skills

  • Love working in a team
  • Polite and friendly
  • Interpersonal confidence
  • Highly motivated
  • Superb customer service
  • Organization and Time Management
  • Enthusiastic and keen to learn

Timeline

Barista

The Fat Gherkin
06.2021 - Current

Waitress

Edenmore Golf and Country Club, Craigavon
03.2017 - 06.2021

Methodist College

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Hunterhouse College

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HOLLY DICKSON