Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Holly Connor

Inverness,Inverness-shire

Summary

Reliable and dedicated professional with a strong work ethic and commitment to excellence. Skilled in maintaining clean and organised environments, with a keen eye for detail and the ability to work independently or as part of a team. I have expertise in mopping procedures, COSHH regulation knowledge, and equipment maintenance. I am able to demonstrate exceptional time management and effective communication skills, ensuring reliability and a professional appearance in all tasks. Proficient in chemical cleaning and clinical area deep cleaning, with experience in COVID-19 ward cleaning. I am committed to maintaining high standards of work through quick decision making.

Overview

11
11
years of professional experience

Work History

Domestic Assistant

NHS Highland
Inverness, Inverness-shire
09.2017 - Current
  • Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
  • Supported implementation of new cleaning routines, improving quality and consistency of cleaning within ward settings.
  • Responded promptly to any requests or needs of ward staff, demonstrating flexibility and dedication.
  • Adjusted cleaning techniques based on specific surface materials for optimal results.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Kept all ward areas tidy, creating an organised space free from clutter.
  • Prioritised safety measures when using cleaning equipment, ensuring safe working environment.
  • Performed cleaning duties including vacuuming and dusting, consistently meeting domestic schedule objectives.
  • Delivered meticulous cleaning with expert use of chemicals, equipment and traditional techniques.
  • Provided secure environments for patients and staff, practising safe systems of work and strictly adhering to COSHH regulations.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Supported team by demonstrating respect and willingness to help.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Hotel Housekeeper

Ben Loyal Hotel
Tongue, Sutherland
03.2014 - 07.2017
  • Vacuumed carpeted areas and mopped hard floors.
  • Removed used towels and bedding, replaced with new and reset rooms to professional standards.
  • Contributed to smooth daily operations by timely reporting any maintenance issues noticed during cleaning tasks.
  • Completed smooth housekeeping with exceptional planning and quality assurance.
  • Maintained hygiene standards in communal areas, elevating overall guest satisfaction levels.
  • Followed safety regulations whilst performing duties, reducing potential hazards in hotel area.
  • Kept inventory of cleaning supplies, ensuring constant availability.
  • Trained new housekeepers on company policies and cleaning procedures.
  • Responded promptly to management directives, illustrating efficient task management capabilities.
  • Cleaned up to 15 rooms including a self-catering lodge.

Education

Bachelor of Science - Computing and IT

Open University
Milton Keynes
02.2022 -

Skills

  • Mopping procedures
  • COSHH regulation knowledge
  • Equipment Maintenance
  • Waste disposal techniques
  • Wet dry vacuum cleaner operation
  • Exceptional time management
  • Professional appearance
  • Hardworking
  • Chemical cleaning
  • Reliability
  • Clinical area deep cleaning
  • Effective communication
  • Time-management
  • COVID-19 ward cleaning
  • Decision making

Affiliations

  • Reading
  • Writing
  • Spending time with friends and family
  • Crafting
  • Walking
  • Computer games

References

References available upon request.

Timeline

Bachelor of Science - Computing and IT

Open University
02.2022 -

Domestic Assistant

NHS Highland
09.2017 - Current

Hotel Housekeeper

Ben Loyal Hotel
03.2014 - 07.2017

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Holly Connor