Summary
Overview
Work history
Education
Skills
Timeline
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HOLLY CHESHIRE

Houghton Regis,Central Bedfordshire

Summary

As a motivated and adaptable 19 year old, I have gained valuable experience through various temporary roles, whilst balancing my academic commitments. I am dedicated with a strong foundation in people management and customer service, excelling in patron relations and hospitality procedures. Possessing a positive attitude and calm demeanour, ensuring effective health and safety compliance while maintaining composure under pressure. Skilled in rapport building, customer engagement, and money handling, with a focus on delivering friendly, polite, and attentive service. My ability to quickly learn new skills and effectively manage time has enabled me to contribute positively in a diverse work environment. I wish to continue my work ethic, dedication and enthusiasm to learn in future opportunities

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

Bartender waiter

Old Sugar Loaf
Dunstable, Central Bedfordshire
04.2024 - 02.2025
  • Delivered exceptional customer service, resulting in repeat business.
  • Checked identification to ensure legal age requirements for alcohol consumption were met.
  • Kept customers satisfied with timely service delivery.
  • Utilised POS systems efficiently to process orders quickly.
  • Handled cash transactions accurately preventing discrepancies in daily takings.
  • Prepared cocktails, draughts, and mixed drinks to meet customer tastes.
  • Exhibited excellent multitasking skills under high-pressure situations resulting in efficient service delivery.
  • Demonstrated professionalism and patience whilst dealing with difficult customers.
  • Responded promptly to customer inquiries, improving overall satisfaction rate.
  • Ensured compliance with hygiene standards through routine cleaning tasks.
  • Built rapport with patrons for improved customer experience.
  • Worked collaboratively within a team to ensure smooth operation during peak hours.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Completed end-of-day clean-up to reset bar for next day.
  • Collected, washed and put away glassware between guests.
  • Input orders into register, calculated bills and collected payments.
  • Followed food safety and hygiene requirements to protect guests.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
  • Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
  • Kept bar service areas stocked with tea, coffee and espresso.
  • Built and maintained displays of spirits, enticing guests to make purchases.


Kitchen assistant

Old hunters lodge
Whipsnade, Central Bedfordshire
06.2023 - 03.2024
  • Stored ingredients properly, extending their freshness dates significantly.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Prepared ingredients for increased speed of cooking process.
  • Assisted in inventory management to avoid food wastage.
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Cleaned utensils, achieving a more efficient work environment.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Took orders and portioned food for delivery to client tables.
  • Identified and addressed potential hazards to decrease accidents.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
  • Prepared simple food items, freeing up cooks to focus on complex work.

Kitchen assistant

The White Lion
Dunstable, Central Bedfordshire
06.2022 - 04.2023


  • Assisted in inventory management to avoid food wastage.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Helped in the plating of dishes for enhanced visual appeal and presentation.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
  • Observed health and hygiene standards to minimise food contamination.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Rotated stock to keep ingredients fresh.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Received and unloaded new inventory for storage in stores.
  • Reported defective kitchen equipment in line with procedure.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.

Education

Higher National Diploma - Animal Studies

Central Bedfordshire College
Dunstable
09.2022 - 06.2024

Skills

  • People Management
  • Positive attitude
  • Patron relations
  • Customer Service
  • Health and Safety Compliance
  • Calm demeanour
  • Composure under pressure
  • Customer engagement
  • Money handling
  • Hospitality procedures
  • Friendly, polite and attentive
  • Rapport building
  • Effective listening
  • Communication skills
  • Computer literate

Timeline

Bartender waiter

Old Sugar Loaf
04.2024 - 02.2025

Kitchen assistant

Old hunters lodge
06.2023 - 03.2024

Higher National Diploma - Animal Studies

Central Bedfordshire College
09.2022 - 06.2024

Kitchen assistant

The White Lion
06.2022 - 04.2023

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HOLLY CHESHIRE