Summary
Overview
Work history
Education
Skills
Timeline
Generic

Holly Charville

Midd

Summary

Dedicated professional with expertise in risk assessment and therapeutic communication. I am skilled in providing care to a diverse range of people. Proficient in suicide prevention techniques and establishing positive relationships, fostering a safe and supportive environment for all individuals. Committed to enhancing patient care through effective communication and relationship-building strategies.

Overview

24
24
years of professional experience
9
9
years of post-secondary education

Work history

Mental health practitioner

Teesside University
Middlesbrough
2023.06 - Current

Assessing mental health of students with a varying range of backgrounds and complexities.

Determining and monitoring risk.

Making appropriate internal and external referrals to help maintain and improve the mental health of students.

Providing advice and training to other members of staff.

Covering 'on-call' shifts for crisis and emergency situations.

Participating in wider team and MDT meetings and discussions.

Supporting students to transition into and out of university.

Supporting students through processes such as Support to Study/ Academic investigations/ Fitness to Practice.

Clinical Lead Nurse

Tees, Esk and Wear Valleys NHS Foundation Trust
2022.04 - 2023.06

Provided supervision, leadership and support to the ward team.

Provided holistic care to patients, ensuring overall physical and mental wellbeing.

Reviewed complex medical cases, devising suitable intervention strategies as a result.

Played an active role in the MDT and liaised with external services to ensure ongoing support for patients who had been discharged.

Contributed to the coordination of admissions, discharges and identifying bed availability.

Liaised with family and friends of patients whilst maintaining confidentiality.

Conducted ongoing assessment of patients to allow for reflective, personalised treatment plans.

Registered mental health nurse

Tees, Esk and Wear Valleys NHS Foundation Trust
Middlesbrough
2020.02 - 2022.05

Participated in ongoing professional development activities to stay current on industry standards and best practices.

Implemented individualised care plans based on comprehensive patient assessments.

Utilised evidence-based nursing interventions for effective patient management.

Provided compassionate care to patients suffering from a range of mental health conditions.

Advocated for patients during meetings and tribunals.

Maintained accurate patient records, documenting observations and progress regularly.

Shop manager

William Hill
Middlesbrough
2013.02 - 2020.03

Fostered strong relationships with key customers to boost loyalty and repeat business.

Provided leadership and training to shop team.

Cash handling.

Contributed to meeting targets and monitoring these, motivating shop team to do same.

Cashier

William Hill
Middlesbrough
2009.11 - 2013.02

Served customers, established rapport to encourage repeat business.

Assisted customers with enquiries to enhance their shopping experience.

Balanced till at end of day, maintaining accurate records.

Maintained clean and organised workspace to ensure efficient service.

Kept up-to-date with store promotions to provide accurate information to customers.

Home carer

DH Homecare
Stockton-on-Tees
2008.08 - 2009.11

Provided overnight care when required; ensuring peace of mind for both client and relatives.

Assisted clients with mobility issues to increase independence and confidence.

Maintained a clean and safe home environment for patients to promote their wellbeing.

Documented daily care plans accurately, ensuring continuity of care between shifts and team members.

Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.

Hairstylist

Eklipz
Middlesbrough
2006.08 - 2008.07

Cutting, colouring, perming and styling hair.

Using communication skills to ensure customer satisfaction and loyalty.

Educated clients on proper hair care routines, enhancing their overall experience.

Participated actively in staff training sessions, constantly improving own skill set.

Hairstylist

Hair and Beauty Academy
Middlesbrough
2001.09 - 2006.07

Cutting, colouring, perming and styling hair.

Using communication skills to ensure customer satisfaction and loyalty.

Educated clients on proper hair care routines, enhancing their overall experience.

Participated actively in staff training sessions, constantly improving own skill set.

Trained here as junior stylist.

Education

Bachelor of Science - Mental Health Nursing

Teesside University
Middlesbrough
2017.09 - 2020.09

Access Course - Healthcare

Middlesbrough College
Middlesbrough
2016.09 - 2017.09

GCSEs - English (B), Maths (B), English Literature (C), Science (C), Art (A)

Hall Garth School
Middlesbrough
1996.09 - 2001.05

Skills

Risk assessment

Providing care to a varied range of patients/service users/students

Suicide prevention techniques

Therapeutic communication

Establishing and maintaining positive relationships

Timeline

Mental health practitioner

Teesside University
2023.06 - Current

Clinical Lead Nurse

Tees, Esk and Wear Valleys NHS Foundation Trust
2022.04 - 2023.06

Registered mental health nurse

Tees, Esk and Wear Valleys NHS Foundation Trust
2020.02 - 2022.05

Bachelor of Science - Mental Health Nursing

Teesside University
2017.09 - 2020.09

Access Course - Healthcare

Middlesbrough College
2016.09 - 2017.09

Shop manager

William Hill
2013.02 - 2020.03

Cashier

William Hill
2009.11 - 2013.02

Home carer

DH Homecare
2008.08 - 2009.11

Hairstylist

Eklipz
2006.08 - 2008.07

Hairstylist

Hair and Beauty Academy
2001.09 - 2006.07

GCSEs - English (B), Maths (B), English Literature (C), Science (C), Art (A)

Hall Garth School
1996.09 - 2001.05
Holly Charville