Holly Cassidy

• Delivered excellent customer service by understanding and meeting client's luxury needs.
• Handled sales transactions, ensuring accuracy at all times.
• Engaged customers on the shop floor, promoting new arrivals and bestsellers.

Plan and run activities for young people each session.

Support staff with keeping areas safe and welcoming for attendees.

Encourage positive participation and teamwork among young people during activities.

also running a youth Voice board so the voices of young people gets heard within the charity and throughout the council

• Greet clients and answer questions in person and over the phone.
• Schedule appointments and maintain accurate, organised client records.
• Clean salon areas and support stylists with daily setup tasks.