Holly Buttimer

Caring for my terminally ill Mother.

Since her passing have spent time abroad with family

• Providing a warm welcome to visitors at the Centre, answering any questions they may have about Porche products and the history of the brand.
• Qualifying potential customers for the sales and executive and continuing to support them on their journey of purchasing a new car.
• handing over vehicles: including delivery to the customers home/place of work
• Forecourt and showroom maintenance
• Aftersales support - masterclass tailored to the customers vehicle
• Arranging test droves and loan cars
• Setting up connect services and trackers with customers prior to vehicle delivery
• Managing EV campaigns to promote products and boost sales
• Participating in marketing events
• Regularly attending further training for product knowledge to improve rapport building skills
• Daily use of CRM software
• Assisting the servicing department with customer connectivity issues

• Assisted customers in selecting jewellery pieces that matched their personal style and preferences.
• Managed inventory levels and ensured compliance with stock management procedures.
• Conducted product demonstrations to educate customers on features and benefits of jewellery items.
• Processed sales transactions accurately and efficiently using point-of-sale systems.
• Maintained an organised display of jewellery to enhance visual appeal and accessibility.
• Collaborated with team members to create a welcoming and engaging shopping environment.
• Responded to customer inquiries promptly, delivering exceptional after-sales service.
• Provided customers with detailed information on watches and jewellery, explaining different brands and models, characteristics and features.
• Sourcing watches requested by customers (within hatton garden and nationally)
• Monitoring social media and regularly uploading new content

• Managed front desk operations whilst greeting visitors and directing them appropriately.
• Maintained accurate records of appointments and ensured timely communication with clients.
• Assisted in coordinating office supplies and inventory to support daily operations.
• Streamlined appointment scheduling processes to enhance office efficiency and client satisfaction.
• Maintaining and scheduling conference rooms
• Ordering office supplies
• Organising transport for staff
• Scanning, photocopying, filing and postal duties
• Upheld confidentiality with sensitive information handling procedures.
• Utilised multi-line telephone system to manage incoming calls effectively.
• Provided valuable support during busy periods, contributing to successful operation under high pressure.

• Assisted with daily administrative tasks to ensure smooth office operations.
• Coordinated schedules and appointments for management and staff to optimise time management.
• Managed incoming communications and routed inquiries to appropriate personnel for efficient response.
• Created and maintained filing systems to enhance document retrieval and organisation.
• Implemented office supply inventory tracking to reduce shortages and improve resource availability.
• Performed general clerical duties such as sorting mail, thus boosting operational efficiency.
• Maintained confidentiality with sensitive documents, enhancing trust within the team.
• Provided efficient assistance to office seniors by handling paperwork, filing and photocopying.
• Delivered reliable support for smooth office operation by maintaining clean and tidy workspace.

• Managed scheduling and coordinated appointments for senior staff members.
• Maintained office supplies inventory, liaising with vendors to ensure timely replenishment.
• Reception duties ensuring welcome is paramount
• Social media advertising
• Managed databases, ensuring up-to-date and easily accessible information.
• Invoicing