Holly Bennett
Peterborough,Cambridgeshire
Summary
Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.
Hardworking Team Member with good people skills and willingness to help teammates. Rises to every challenge and seeks out opportunities to serve guests. Always ready to learn and expand abilities.
Overview
2
2
years of professional experience
Work history
Team member
Inflata Nation
Peterborough, Cambridgeshire
09.2023 - Current
- Achieved efficient workflow with proper time management.
- Optimised inventory control for streamlined operations.
- Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Worked with clients to plan party logistics and identify preferences.
- Hosted and guided party activities, maintaining high energy and enthusiasm.
- Implemented creative strategies that resulted in unique, unforgettable parties.
- Promoted seasonal offers to maximise event space bookings.
- Fulfilled personalised orders with speciality milk options, meeting strict dietary requirements.
- Served dishes and beverages in convenient packaging to maintain temperatures.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Updated spreadsheets with important office metrics and logged daily activities.
- Maintained accurate and up-to-date records for smooth handovers.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Communicated well with team across multiple locations.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Correctly used colour-coded equipment.
- Used correct procedures to clean floors, communal areas and work spaces.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Safely stored cleaning solutions, equipment and chemicals.
Butcher assistant
Peterborough Game Company
Bourne, Lincolnshire
11.2023 - 01.2024
- Filled display cases with freshly-wrapped products from work area or items pulled from cooler.
- Fulfilled custom orders accurately, meeting diverse customer needs.
- Developed positive relationships with suppliers through clear communication and negotiation skills.
- Operated sausage-making machinery to produce quality goods for sale.
- Handled customer enquiries promptly, enhancing overall service levels.
- Used hand tools and table-top equipment to debone, trim and portion meat to customer specifications.
- Supported stock checks with quick, orderly counting and recording.
- Customised meat products to match individual customer orders or wholesale requests.
Kennels Assistant
Partridge Farm Kennels
Whittlesey, Cambridgeshire
04.2023 - 05.2023
- Improved dog hygiene through regular bathing and grooming tasks.
- Sterilised grooming equipment between treatments for faultless hygiene standards.
- Assessed animal behaviours and conditions, tailoring treatments to suit.
- Monitored animal grooming trends to meet customer demand.
- Collaborated closely with team members during rescue operations, ensuring successful outcomes.
- Verified security of animal holding areas to prevent escape.
- Regularly monitored dog's health conditions, identifying potential issues early on.
- Bathed animals for maximum cleanliness and comfort.
- Provided emotional support to distressed animals during their stay at the kennel.
- Strengthened relationships with pet owners via excellent communication skills, building trust and confidence.
- Offered one-to-one attention to animals under care, fostering positive interactions between staff and pets.
Education
GCSEs - All Baseline
Greater Peterborough UTC
Peterborough 09/2021 - 06/2024
Skills
- Attention to Detail
- Fire safety awareness
- Customer Service
- Physical stamina
- Extra upselling
- Performance monitoring and evaluation
- Critical-thinking
- Ethical decision making
- Sales strategies
- Customer engagement
- Health codes compliance
- Initiative taking
- Stress tolerance
- Stock rotation principles
- Use of manual tools
- Quality food preparation
- Resilience under pressure
- Basic literacy
- Cash register operation
- Persistence
- Public speaking
Affiliations
- Going to the gym
- Reading
- Socialising with other people
Timeline
Butcher assistant
Peterborough Game Company
11.2023 - 01.2024
Team member
Inflata Nation
09.2023 - Current
Kennels Assistant
Partridge Farm Kennels
04.2023 - 05.2023
GCSEs - All Baseline
Greater Peterborough UTC
09/2021 - 06/2024
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