Summary
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Holly Baker

Haywards Heath,West Sussex

Summary

Motivated and detail-oriented student with experience in customer service, retail sales, and hospitality environments. Demonstrates strong communication, problem-solving, and organisational skills developed through interacting with customers, handling transactions, and supporting day-to-day business operations. Confident using digital systems and working accurately with information, with a keen interest in data analysis and technology. Reliable and enthusiastic team player with a strong work ethic and sense of pride in the job.

Work history

Front of House

Bolney Wine Estate
Bolney, West Sussex
2026.05 - Current
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Oversaw front of house operations of Bolney Estate establishment, serving hundreds of guests daily.
  • Coordinated with team members, ensuring seamless front of house operations.
  • Cultivated welcoming Front of House environment, demonstrating enthusiasm to build positive rapport with guests and colleagues.

Education

A-Levels - Economics, Politics, Maths

BHASVIC
Brighton
09/2026 -

Skills

  • Rapport building with clients and explaining products clearly and responding to enquiries professionally
  • Coordination with various teams in order to create positive client experience
  • Upselling on wine, wine clubs and vineyard tours
  • Product expertises matching the clients to their perfect wine
  • Experienced in recording sales, handling transactions and maintaining accurate stock and sales information
  • Confident using spreadsheets, point of sales systems and digital sales tools
  • Team working with colleagues of various ages and experiences

Affiliations

  • Tennis, Badminton and Netball
  • Baking

Accomplishments

  • I was the only person in my year to be allowed to sit my GCSE Maths and French a year early and achieving 8's in both
  • Captain of the school netball team and played every game over the 5 year period
  • Achieved students of the year awards in Maths and French over various years
  • Completed my Bronze Duke of Edinburgh
  • Volunteered at Junior Park Run for over a year

References

References available upon request.

Timeline

Front of House

Bolney Wine Estate
2026.05 - Current

A-Levels - Economics, Politics, Maths

BHASVIC
09/2026 -

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Holly Baker