Holly Atkins
Lydd
Summary
Dedicated professional with extensive experience in cleaning and quality assurance, notably at Brakes UK. Proven ability to maintain high hygiene standards while ensuring safety compliance. Strong attention to detail and effective time management skills contribute to consistently delivering exceptional results in fast-paced environments. Adaptable team player committed to excellence.
Overview
12
12
years of professional experience
4028
4028
years of post-secondary education
1
1
Certification
Work History
Ironer & Cleaner
Self Employed
Tn29
11.2023 - Current
- Followed safety protocols to maintain a safe working environment at all times.
- Adjusted settings on machines based on fabric type and desired finish requirements.
- Stacked pressed items onto carts for transport to different departments in accordance with instructions received.
- Followed safety procedures when using hot irons and other machinery.
- Inspected finished products for quality assurance purposes prior to packing and delivery.
- Maintained an adequate level of stock to ensure ease of work flow.
- Travel between locations in a timely manor
- Paying great attention to detail.
- Ensuring frequently used areas are disinfected and are in accordance with health & safety requirements.
Cleaner
Brakes UK
Ashford
08.2020 - 08.2025
- Operated cleaning equipment effectively for thorough surface cleaning.
- Maintained inventory of cleaning supplies and requested replenishments as needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
Cleaner
Park Holidays UK New Beach Resort
Ashford
09.2024 - 02.2025
- Operated cleaning equipment, ensuring proper use and maintenance.
- Followed safety protocols while handling cleaning supplies and equipment.
- Inspected areas for cleanliness and addressed any issues promptly.
- Assisted in training new staff on cleaning procedures and safety standards.
- Managed waste disposal in accordance with company regulations and policies.
- Reported maintenance needs for cleaning equipment to supervisors regularly.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Provided assistance with laundry services when needed.
- Followed company uniform, performance and security policies with every job.
Cleaner
Stagecoach Bus UK
Ashford
12.2017 - 01.2019
- Cleaned and sanitized bus interiors to maintain high hygiene standards.
- Inspected buses for cleanliness and reported maintenance issues promptly.
- Operated cleaning equipment effectively for thorough surface cleaning.
- Followed safety procedures while handling cleaning chemicals and tools.
- Managed waste disposal in compliance with environmental regulations.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Followed company uniform, performance and security policies with every job.
- Worked with cross-functional teams to achieve goals.
Pot Washer
The Little Teapot
Ashford
06.2018 - 10.2018
- Cleaned and sanitized pots, pans, and utensils using commercial dishwashing equipment.
- Organized dishware and kitchen tools for efficient access during meal preparation.
- Collaborated with kitchen staff to maintain cleanliness and order in work areas.
- Followed safety protocols to ensure a hazard-free working environment.
- Employed effective time management to meet fast-paced kitchen demands.
- Provided assistance to other kitchen staff members when necessary or requested.
- Loaded soiled dishes into washers and unloaded clean dishes onto racks for storage or further processing.
- Cleaned kitchen equipment such as ovens, grills, fryers, stoves, and refrigerators.
- Reported any malfunctioning equipment or broken items found while performing duties.
- Adhered to established policies regarding health and safety regulations in the workplace.
- Maintained records of daily operations including number of items washed and cleaned per shift.
Waitress
Brookfield Cafè
Ashford
09.2016 - 10.2017
- Provided excellent customer service in a fast-paced café environment.
- Took customer orders and communicated special requests to the kitchen staff.
- Served food and beverages promptly while ensuring presentation quality.
- Maintained cleanliness of tables, serving areas, and dining space throughout shifts.
- Managed cash register and processed customer payments accurately and efficiently.
- Collaborated with kitchen team to ensure timely food preparation and delivery.
- Addressed customer inquiries and resolved issues to enhance dining experience.
- Developed positive relationships with regular customers through friendly conversation.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Performed basic math calculations when computing bills for customers' meals.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Cleaned dishes after use and returned them to shelves ready for their next use.
Hair Salon Assistant
Bev & Sues Hairdressers
Ashford
05.2015 - 05.2015
- Assisted stylists with client preparations and service setups.
- Maintained cleanliness and organization of salon tools and workstations.
- Welcomed clients, scheduled appointments, and managed front desk operations.
- Communicated with clients to understand their preferences and service requests.
- Assisted in maintaining a positive atmosphere for clients and staff.
- Cleaned and sanitized all salon tools and equipment.
- Maintained a clean work environment throughout the day.
- Organized the salon by tidying up shelves and displays.
- Provided assistance to other staff members during busy times.
- Followed safety protocols while performing tasks in the salon.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Performed basic receptionist duties such as answering phones and taking messages.
- Completed day-to-day duties accurately and efficiently.
- Provided refreshments to staff and clients.
Shop Assistant
Mr Simms Ye Olde Sweet Shop
Ashford
02.2014 - 12.2014
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Assisted customers with selecting sweets and confectionery items.
- Maintained a clean and organized shop environment for customer comfort.
- Handled cash register transactions and provided change to customers.
- Stocked shelves with new inventory and ensured product freshness.
- Answered customer inquiries about products and store policies.
- Monitored stock levels and reported shortages to management promptly.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Education
Homewood School & Sixth Form Center
Tenterden, Kent Towers School
Ashford , Kent Skills
- Quality assurance
- Safety compliance
- Cleaning procedures
- Customer service
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Communication skills
- Adaptability
- Workplace safety adherence
- Professional communication
- Consistent quality control
- Reliability and punctuality
- Multitasking
- Teamwork facilitation
Languages
English
First Language
Certification
- NVQ Level 2 in Beauty
- NVQ Level 2 in Hairdressing
- GCSE PASS - English
- GCSE PASS - Mathematics
References
References available upon request.
Timeline
Cleaner
Park Holidays UK New Beach Resort
09.2024 - 02.2025
Ironer & Cleaner
Self Employed
11.2023 - Current
Cleaner
Brakes UK
08.2020 - 08.2025
Pot Washer
The Little Teapot
06.2018 - 10.2018
Cleaner
Stagecoach Bus UK
12.2017 - 01.2019
Waitress
Brookfield Cafè
09.2016 - 10.2017
Hair Salon Assistant
Bev & Sues Hairdressers
05.2015 - 05.2015
Shop Assistant
Mr Simms Ye Olde Sweet Shop
02.2014 - 12.2014
Homewood School & Sixth Form Center
Towers School
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