Hollie Sutherland
Higham,Kent
Summary
Administrative professional with a background in retail leadership and recruitment management. Skilled in coordinating interviews, managing emails and Microsoft Teams, maintaining candidate trackers in Excel and rota planning. Experienced in right to work checks, HR compliance procedures, contract generation, and supporting HR with new starter documentation. Committed to organisation, accuracy, and efficient day to day operations.
Overview
12
12
years of professional experience
Work history
Key Holder
Sweaty Betty
London
2024.11 - 2026.01
- Assisted store manager with daily operations and team coordination.
- Maintained accurate records including cash handling, reporting, and stock control.
- Organised schedules and communications to ensure smooth day-to-day running of the store.
- Ensured compliance with company procedures and standards.
- Managed stockroom organisation and processed deliveries efficiently.
- Delivered excellent customer service by resolving enquiries and supporting the team effectively.
Senior Retail & Recruitment Manger
Victoria’s Secret
London
2014.01 - 2024.02
- Coordinated full recruitment processes, including CV screening, interview scheduling, and maintaining candidate records on Excel.
- Conducted right to work checks, completed recruitment compliance paperwork, and ensured HR procedures were followed.
- Worked with HR to prepare contracts, complete new starter documentation, and support the onboarding process.
- Organised Teams meetings, managed email communications, and coordinated daily operational plans for large teams.
- Maintained staff rotas, recorded disciplinary meetings, and ensured adherence to company and HR policies.
- Oversaw day to day store operations, ensuring smooth running and effective team performance.
Education
Foundation Degree in Arts - Fashion Marketing and Promotion
University of the Arts London
London 11/2002 - 07/2004
Skills
- Administrative Support
- Interview Coordination and Scheduling
- Microsoft Office (Excel, Outlook, Teams)
- Email and Calendar Management
- HR Administration and Compliance
- Right to Work Checks
- Data Entry and Record Management
- Team Leadership and Operations
Timeline
Key Holder
Sweaty Betty
2024.11 - 2026.01
Senior Retail & Recruitment Manger
Victoria’s Secret
2014.01 - 2024.02
Foundation Degree in Arts - Fashion Marketing and Promotion
University of the Arts London
11/2002 - 07/2004