- Writing
- Singing and music
- Gaming
- Water sports
Hollie Gerber
Abingdon,Oxfordshire
Summary
Proactive Head Administrator focusing on customer service excellence and resource management. Manages client interactions to ensure needs are met and satisfaction maintained. Coordinates appointment scheduling and inventory control to optimise office operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Head Administrator
The Midland Aeroplane Company
Kidlington, Oxfordshire
05.2025 - Current
- Managed client communications through phone and email, fostering positive relationships and ensuring timely responses.
- Liaised directly with customers to understand needs and enhance satisfaction, contributing to positive client experiences.
- Completed daily billing, collections and reporting duties.
- Monitored office inventory and ordered supplies, maintaining optimal stock levels and supporting operational efficiency.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Scheduled appointments and maintained master calendar.
- Took messages from clients and relayed them to relevant staff promptly.
Education
Higher National Diploma - Public services
Abingdon and Witney College
Abingdon, OXF01-2026
Skills
- Office administration
- Appointment scheduling
- Resource management
- Time management
- Customer service
- Email handling
- First Aid certification
- Organisational skills
- Client communication
- Positive attitude
Certification
- First Aid Certified
- GSAT Certified
Interests
Timeline
Head Administrator
The Midland Aeroplane Company
05.2025 - Current
Higher National Diploma - Public services
Abingdon and Witney College