CIPD Level 5 qualified Human Resource Assistant with 5 years of experience managing company hiring processes and issue resolution. Employee-focused professional, adept at communicating and listening to employees. Bringing strong knowledge of HR resource procedures, MS Office, excellent time management and organisation skills.
Overview
12
12
years of professional experience
Work History
HR Assistant
Reaction Engines
Culham Science Centre, Oxfordshire
10.2022 - Current
Handle employee enquiries and complaints, escalating issues to managers when needed.
Understand importance of strict confidentiality at all times and handle confidential personal information.
Maintain and update employee files and records.
Book and attend meetings and act as a note taker when required.
Conduct employment and compliance checks.
Communicate courteously, confidently and clearly at all levels across organisation.
Assist with payroll processes and update employee benefits details.
Process confirmed holiday and overtime hours within the payroll process to approve correct payments.
Support successful company recruitment and resourcing.
Create and issue contracts of employment, variation agreements and other written documents.
Conduct exit interviews and communicate key insights to ELT members and line management to further company improvement & retention rates.
HR system administration, keeping all employee records up to date.
Consistently review and improve onboarding processes and induction material to improve relevancy and efficiency.
Oversee onboarding processes from offer of employment to induction.
Advise employees of maternity and paternity rights and process leave requests.
Process employee resignations.
Collate information for employee status reports, enabling payroll, performance and compliance reviews.
Support employee wellbeing, set up monthly wellbeing webinars.
General administration tasks
Human Resources Assistant
Abingdon & Witney College
Abingdon
09.2018 - Current
Lead recruitment functions, including developing job postings, scheduling interviews and overseeing full employee onboarding
Assist with background checks and reference checks
Facilitate new employees by scheduling training, answering questions and processing paperwork
Train and develop team members on HR and administrative functions
Maintain accurate role profiles, competencies and HR records in-line with data protection requirements
Assist with note taking for investigation, grievance, disciplinary and employee relations meetings
Assist in resignation procedures
Perform customer service functions by answering daily phone calls and emails
First point of contact for all employees
Provide Head of HR with quarterly reports
Manage payroll processing duties, including adding new employees to our central system, consistently meeting all deadlines
Proactively identify challenges in recruitment and onboarding processes, building effective, scalable and lasting solutions.
Nursery Nurse
Wolfson College Day Nursery
Oxford
09.2012 - 08.2018
Supported colleagues in creating stimulating environment, including layout and display of resources
Planned and delivered play activities with structure and enthusiasm, encouraging group participation
Created safe environment for children aged 2 - 4 years, maintaining positive health and wellbeing
Reported on child progress to maintain detailed, up-to-date health records and learning profiles in all key learning areas
Provided advice, support and interventions to children and families, maintaining positive relationships
Worked closely with nursery managers, providing comprehensive care plans for children through play and education
Identified and responded to child health needs quickly
Guided children's social development through balanced approach involving learning and free play
Managed and cared for 6-10 own key children at one time
Developed positive child care environments through appropriate behaviour management.
Sales Assistant
Frosts Garden Centre
Frilford
11.2011 - 08.2013
Excellent customer relationships by providing helpful, friendly and attentive service
Provided helpful, attentive sales support to generate positive customer feedback
Maintained excellent visual merchandising standards by routinely cleaning and organising window and Point of Sale (POS) displays
Addressed and resolved customer complaints in calm, efficient and friendly manner
Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
Education
CIPD Level 3 Foundation Certificate in People Practices - undefined
Abingdon and Witney College
NVQ Level 3: NCFE CACHE Level 3 Diploma for the Early Years Workforce - undefined
Abingdon and Witney College
GCSE : Mathematics - undefined
City and Guilds
NVQ Level 2: CACHE Level 2 Certificate for the Children and Young Peoples Workforce - undefined
Oxfordshire County Council
NVQ Level 2: Edexcel BTEC Level 2 Diploma in Health & Social Care - undefined
Abingdon and Witney College
GCSEs: English, Maths, Science, Business Studies, Geography, Textiles & Drama - undefined
Fitzharrys School
CIPD Level 5 Certificate in Human Resource Management - Human Resources
Abingdon and Witney College
Skills
Administrative skills
Multitasking
Data entry
Customer service skills
Communication skills
Microsoft Office
Teamwork
Highly motivated
Highly organised
Time management
Employee data management
Payroll input
Pre-employment screening
Database management
Timeline
HR Assistant
Reaction Engines
10.2022 - Current
Human Resources Assistant
Abingdon & Witney College
09.2018 - Current
Nursery Nurse
Wolfson College Day Nursery
09.2012 - 08.2018
Sales Assistant
Frosts Garden Centre
11.2011 - 08.2013
CIPD Level 3 Foundation Certificate in People Practices - undefined
Abingdon and Witney College
NVQ Level 3: NCFE CACHE Level 3 Diploma for the Early Years Workforce - undefined
Abingdon and Witney College
GCSE : Mathematics - undefined
City and Guilds
NVQ Level 2: CACHE Level 2 Certificate for the Children and Young Peoples Workforce - undefined
Oxfordshire County Council
NVQ Level 2: Edexcel BTEC Level 2 Diploma in Health & Social Care - undefined
Abingdon and Witney College
GCSEs: English, Maths, Science, Business Studies, Geography, Textiles & Drama - undefined
Fitzharrys School
CIPD Level 5 Certificate in Human Resource Management - Human Resources
Abingdon and Witney College
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