Hollie Delaney

• Front of house stewarding - Providing a welcoming and professional service serving and greeting guests making sure they get the best possible care and support. Also helping with events.
• Cash Handling and Till Management- accurately operating tills, process payments, issue receipts, and complete end-of-shift cashing up with responsibility and attention to detail.
• Hallportering - providing general assistance and support within a hall, mess or accommodation block.

Acts as a point of contact for guests or personnel needing assistance.

• Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
• Maintained uniform neatness as per company guidelines.
• Delivered exceptional customer service for enhanced guest experience.
• Assisted in food preparation, ensuring timely meal delivery.
• Collaborated with team members for efficient workflow during peak hours.
• Adhered to health and safety regulations to maintain a safe working environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Team support- work closely with colleagues in catering and facilities to ensure smooth service during busy meal times and events.