HOLLIE DEFRIES

Conduct comprehensive functional assessments to evaluate how health conditions impact daily living and work capability. Assess claimants with a wide range of conditions, including mental health, physical disabilities, and chronic illnesses. Review medical evidence, conduct structured interviews, and prepare detailed clinical reports in line with DWP guidelines. Ensure fair, accurate, and professional assessments while maintaining compliance with regulatory standards. Work within a multidisciplinary team, applying clinical expertise in a non-clinical setting with a focus on objective medical evaluations.

Administered COVID-19, flu, and other essential vaccinations as part of the UK’s public health initiatives. Worked within a multidisciplinary healthcare team to assess patient eligibility, administer vaccines, manage documentation, and ensure a compassionate, safe experience. Maintained strict adherence to health and safety protocols to support community immunity and overall public health.

The Garth Homer Society (GHS) is a non-profit organisation dedicated to providing comprehensive services and programming for adults with developmental disabilities in Greater Victoria. Supporting 185 clients, GHS focuses on enhancing community integration and employment opportunities.

• Ensured delivery of high-quality care and services to individuals with diverse abilities.
• Oversaw daily operations, including scheduling and managing sickness absence to maintain optimal staffing levels.
• Fostered an inclusive and empowering environment prioritising the well-being and development of each participant.
• Collaborated closely with multidisciplinary teams to facilitate effective communication and coordinate individualised care plans.
• Adapted services to meet the unique needs of each client.
• Committed to staff training and development, promoting best practices in care and support.
• Actively engaged with families and the community to enhance program offerings and foster a sense of belonging.

• Successfully evaluated PIP cases, including complex cases involving terminal illnesses.
• Facilitated telephone assessments with healthcare professionals and claimants, resulting in high-quality reports for the Department for Work and Pensions (DWP).
• Leveraged clinical expertise to meticulously analyze and interpret clinical data and medical evidence, producing impartial, precise, and concise reports for the DWP.
• Conducted comprehensive face-to-face clinical observations, including Mental State Observations (MSO), Mental State Examinations (MSE), and spirometry assessments to evaluate patient health.
• Collaborated effectively with interdisciplinary medical teams, including General Practitioners, Consultants, Community Psychiatric Nurses, Specialist Nurses, and Social Care Teams to ensure thorough case assessments.
• Consistently met and exceeded productivity and quality targets while actively incorporating feedback for continuous improvement.

• Served as a dedicated Staff Nurse in a fast-paced Coronary Care Unit, providing compassionate care to patients admitted after emergencies related to Acute Coronary Syndrome (ACS) and various cardiac conditions.
• Developed expertise in ECG interpretation and rhythm recognition, alongside proficiency in intermediate life support techniques.
• Assumed responsibility for delivering high-quality, tailored nursing care that addressed the specific needs of cardiac patients.
• Exhibited exceptional communication skills and consistently took the initiative while adhering to evidence-based practices in patient care.
• Successfully completed 12-hour shifts, both day and night, showcasing remarkable endurance to ensure continuous patient care.

• Collaborated effectively with diverse healthcare teams.
• Adapted quickly to changing environments, demonstrating versatility.
• Committed to ongoing learning and professional development.
• Advocated for patients by championing their needs and rights.
• Delivered a high standard of care.
• Maintained composure and focus under pressure.
• Demonstrated strong responsibility and accountability in adherence to legal and ethical standards in healthcare documentation.

• Prioritised patient confidentiality and dignity as core values.
• Actively engaged in seamless communication.
• Fostered collaboration with patients’ families and multidisciplinary teams.
• Coordinated with various healthcare and social service providers.
• Recognised for strong initiative and adept problem-solving skills.
• Thrived under pressure while handling critically ill patients.

Delivered continuous, around-the-clock care across multiple shift patterns, including night shifts and various wards, to effectively meet the ongoing healthcare needs of patients across different specialties.