Summary
Overview
Work history
Skills
Timeline
Generic

Hollie Cork

Cheveley,Suffolk

Summary

I am a dedicated staff member with extensive experience in handling cash and working the till, ensuring smooth service by working effectively with staff and managers. Proficient in serving food and drinks to customers as well as having my food hygiene certificate to be able to take part in the making of dishes, maintaining positive customer interactions, and confidently addressing any situations that may arise. Skilled in end-of-shift cleaning and preparation for the next day, demonstrating a commitment to maintaining a clean and organised environment that customers will enjoy coming into as well as returning again over time.

Overview

9
9
years of professional experience

Work history

Housekeeper

Center Parcs
Elveden, Suffolk
03.2025 - Current
  • Cleaning lodges to the highest standards to ensure an enjoyable experience for the guests.
  • Safe handling of chemicals.
  • Practicing time management to ensure that all jobs are completed in the time given.

Cafe assistant

Breadline
Kentford, Suffolk
01.2022 - 05.2025
  • Assisted chefs in food preparation to increase kitchen efficiency.
  • Created a welcoming environment when greeting guests and working on the till.
  • Handling money as well as taking payments via the card machine.
  • Working on the coffee machine to make a variety of drinks requested by the guests
  • Worked along side the other staff members at events working bar and food stalls such as BBQ,s while meeting the needs of the customers we were serving.

Cafe assistant

wavertree hospitality
Newmarket, Suffolk
02.2021 - 01.2022
  • Improved customer satisfaction by always maintaining a friendly and positive attitude.
  • Assisted chefs in food preparation to increase kitchen efficiency.
  • Managed drink orders including soft drinks, coffees and alcoholic beverages.
  • Welcomed customers at the till and ensured a smooth and efficient ordering process.
  • Daily cleaning jobs to ensure the cafe stayed at a level of cleanliness that is satisfactory for the guests.

Housekeeper

the chestnut group
Moulton, Suffolk
10.2019 - 01.2021
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Keeping the restaurant and public areas clean and safe for customers visiting.
  • Ensuring safe use and storage of chemicals.
  • Working with managers to make sure orders are completed to allow guests to have a stress free stay.

Kitchen porter

chestnut group
Moulton, Suffolk
08.2016 - 01.2021
  • Kept a safe working environment by following all health and safety regulations.
  • Assisted chefs in food preparation for efficient meal service.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Work together with front of house to ensure a smooth and safe service.

Kitchen porter

Red Lion Pub
Cheveley, Cambridgeshire
04.2016 - 08.2017
  • Maintained high standards of cleanliness by washing kitchen equipment and utensils.
  • Working alongside chefs and front of house to ensure service runs smoothly.
  • Cleaned work surfaces, ensured hygiene standards were met.
  • Worked alongside other team members to make sure the kitchen and food areas were deep cleaned and set up ready for the next day.

Skills

  • Handling cash and working the till
  • working well alongside staff and managers to ensure a smooth service
  • serving food and drinks to customers
  • End of shift cleaning and set up for the next day
  • positive customer interactions
  • confidence to deal with any situations that arise whether they are difficult or simple

Timeline

Housekeeper

Center Parcs
03.2025 - Current

Cafe assistant

Breadline
01.2022 - 05.2025

Cafe assistant

wavertree hospitality
02.2021 - 01.2022

Housekeeper

the chestnut group
10.2019 - 01.2021

Kitchen porter

chestnut group
08.2016 - 01.2021

Kitchen porter

Red Lion Pub
04.2016 - 08.2017

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Hollie Cork