Summary
Overview
Work history
Education
Skills
Achievements
Languages
Professional About Me
Timeline
Generic

Hollie Barnes

Glasgow,South Lanarkshire

Summary

I’m a natural communicator, friendly and understanding, and good at working in teams. Passionate about helping others with their needs. I always make sure things are accurate, down to the smallest detail. I’m great at organising tasks and following instructions. I’m rational, independent, and ambitious. I can motivate and direct my talents and skills to meet objectives. I always seek to achieve a high standard in whatever work I undertake. I am well organised with a clear and positive approach to problem solving.

Overview

2
2
years of professional experience
8
8
years of post-secondary education

Work history

Sales Assistant

Superdrug
Glasgow
08.2021 - Current
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Increased store revenue from impulse and add-on buys by promoting POS offers with every sale.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.

Education

Higher National Diploma - Legal Studies

City of Glasgow College
Glasgow
08.2022 - 08.2024

Scottish Qualifications Certificate -

Stonelaw High School
South Lanarkshire
08.2015 - 05.2021

Skills

  • Customer assistance
  • Challenge 25 policy enforcement
  • Stock security
  • Excellent timekeeping
  • Active selling
  • Stock merchandising
  • Thorough stock replenishment
  • Money handling
  • Confident communicator
  • Outgoing and enthusiastic
  • Loss prevention
  • Outstanding customer service
  • Product promotions
  • Teamwork
  • Ambition
  • Adaptable
  • Problem Solving
  • Reliable
  • Able to Work Under Pressure

Achievements

Girlguiding Baden Powell (April 2018) The Baden-Powell Challenge Award is the highest award a Guide can achieve. To start the Baden-Powell Challenge a Guide needs to have: made her Promise, gained at least two Guide Challenge Badges, gained at least two interest badges. This shows her commitment to guiding. I completed this in under 8 months and completed all 5 zones.


The zones are:

● Healthy Lifestyles

● Global Awareness

● Discovery

● Skills and Relationships

● Celebrating Diversity

Languages

English
Native

Professional About Me

Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Timeline

Higher National Diploma - Legal Studies

City of Glasgow College
08.2022 - 08.2024

Sales Assistant

Superdrug
08.2021 - Current

Scottish Qualifications Certificate -

Stonelaw High School
08.2015 - 05.2021
Hollie Barnes