Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Holley Farlow

Ballymoney

Summary

I'm a dedicated and enthusiastic individual who balances multiple roles with a strong work ethic. Currently seeking full time employment- either hybrid or remote positions, this can be discussed if this is viable.

As a piano teacher, I take pride in nurturing musical talent and sharing my passion for music. I work in both a Music School and from home. I also work for Tesco, where I continue to develop my professional skills in a dynamic environment. I've developed excellent communication, time management, and customer service skills.

In addition, I assist with administrative tasks for my dad's business and also my own, gaining valuable experience in organisation, operations and attention to detail. Eager to learn and grow, I'm always looking for opportunities to expand my knowledge and take on new challenges. Recently, I've also started a new venture singing at weddings- a long-time personal goal of mine that allows me to share my love for music in a meaningful way.


I look forward to the opportunity of becoming a part of your team.

Overview

5
5
years of professional experience

Work History

Administration Assistant

Own Business
06.2025 - Current

From managing schedules and payments to coordinating with venues and suppliers, I stay organised and efficient in every aspect of the business. My ability to multitask, plan ahead, and maintain clear records allows me to deliver a seamless and stress-free experience for clients, while keeping the creative side of my work thriving.


In my wedding singer business, I've developed strong administrative skills that keeps everything running smoothly behind the scenes. I handle all bookings, contracts, and client communications with professionalism and attention to detail, ensuring every couple feels confident and well taken care of.

Piano Teacher

Ballymoney School of Music and Performing Arts
05.2021 - Current

Teaching piano has not only honed my instructional and communication skills but also deepened my passion for helping students reach their full potential.

I'm proud to have maintained a 100% pass rate in exams, which reflects my dedication to each student's success and my commitment to delivering high-quality, personalized lessons.

Developed customized lesson plans to enhance student engagement and skill progression. This role has taught me the importance of patience, adaptability, and fostering a positive, supportive learning environment.

Collaborated with parents to discuss student progress, addressing concerns and setting goals for improvement.

Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.

Introduced students to appropriate hand positioning, finger transitions and pedal use.


Customer Service

Tesco
11.2020 - Current

Whilst working at Tesco, I developed strong customer service and communication skills by interacting with a diverse range of customers daily. Delivered outstanding customer service to ensure repeat business and referrals.


Maintained excellent customer service with timely deliveries and professional communication. Provided friendly and attentive customer service, resulting in repeat patronage.

I also gained valuable experience in teamwork, time management, and working efficiently in a fast-paced environment.

Handling stock, managing tills, and problem-solving on the spot helped me build a solid foundation in retail operations and strengthened my ability to stay calm under pressure. I also do management work over certain colleagues.

I've trained new staff members on proper customer service and hospitality policies.

Education

Bachelor's of Music - Music

Queen's University Belfast
Belfast
07-2022

Level 3 National Extended Diploma - Music

Ballymoney N.R.C
Ballymoney
01.2019

GCSE's -

Coleraine Grammar School
Coleraine
01.2017

Skills

  • Customer skills
  • Managing time
  • Admin
  • Reliability
  • Hardworking
  • Teamwork
  • Driven
  • Strong communication
  • Can-do Attitude
  • Administrative operations
  • Mail handling
  • Calendar management
  • Administrative support
  • Word processing
  • Appointment scheduling
  • Verbal communication
  • Telephone reception
  • Office administration
  • Data entry
  • Scheduling
  • Customer relations
  • Confidentiality handling
  • Data organization
  • Schedule management
  • Multi-line phone systems
  • Performance improvement
  • Customer service
  • Records administration
  • Microsoft Office Suite
  • Invoice processing
  • Customer and client relations
  • Strong problem solver

References

References available upon request

Timeline

Administration Assistant

Own Business
06.2025 - Current

Piano Teacher

Ballymoney School of Music and Performing Arts
05.2021 - Current

Customer Service

Tesco
11.2020 - Current

Bachelor's of Music - Music

Queen's University Belfast

Level 3 National Extended Diploma - Music

Ballymoney N.R.C

GCSE's -

Coleraine Grammar School
Holley Farlow