Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Holar Abi

Essex,United Kingdom

Summary

Accomplished professional with extensive expertise in project management, financial budgeting, and IT infrastructure. Demonstrates strong leadership competence and strategic visioning, with a proven track record in process improvement and operational efficiency. Proficient in agile methodology, risk management, and quality assurance, ensuring successful project delivery and client satisfaction. Skilled in data analysis, resource optimisation, and stakeholder engagement to drive business growth. Career goals include leveraging skills in solution architecture and product development to enhance organisational success.

Seasoned professional with focus on leading delivery teams in agile environments. Drive successful project outcomes by leveraging strong organisational skills and collaborative approach. Ensure seamless communication and alignment across all stakeholders to deliver high-quality solutions.

Driven professional with proactive approach to leadership, excelling in project management and team collaboration. Strong background in coordinating cross-functional teams and delivering complex projects on time. Proven ability to drive organisational success and foster innovation.

Offering strong organisational and leadership skills with background in managing teams and projects. Knowledgeable about communication, time management, and problem-solving, ensuring smooth delivery processes. Ready to use and develop project management, stakeholder engagement, and strategic planning in Delivery Lead role.

Driven individual with strong leadership capabilities and talent for strategic planning and team coordination. Demonstrates exceptional communication and problem-solving skills, essential for guiding projects to successful completion. Ready to deliver impactful results and enhance operational efficiency in Delivery Lead role.

Experienced Delivery Lead recognised for driving project success and fostering team collaboration. Led cross-functional teams to deliver complex projects on time, enhancing productivity and stakeholder satisfaction. Known for innovative problem-solving and improving process efficiencies in challenging environments.

Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.

Hardworking Delivery Lead brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Hard-working Delivery Lead with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Organised and dependable Delivery Lead with 5 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Enthusiastic Delivery Lead with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Motivated Delivery Lead with 5 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Dedicated Delivery Lead with 5 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Experienced Delivery Lead with over 5 years in IT industry. Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.

Reliable Delivery lead with 5 years industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Accomplished A1 student, pursuing SSM eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Focused Delivery Lead with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Passionate Delivery Lead with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Customer-oriented Delivery Lead with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Dedicated Delivery Lead highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Enthusiastic Delivery Lead with 5 years of experience. Secures team success through hard work, attention to detail and excellent organisation. Shares vast knowledge to achieve results.

Overview

13
13
years of professional experience
26
26
years of post-secondary education

Work history

Delivery lead

Bank of Mellon New York
London
01.2022 - Current
  • Maintained comprehensive records of deliveries for future reference.
  • Managed over 50 customer calls per day', or "Increased sales by 10%
  • Aligned delivery processes with business objectives to enhance outcomes.
  • Liaised effectively with stakeholders across all business levels.
  • Implemented agile methodologies to boost team efficiency.
  • Optimised resources to meet demanding business needs.
  • Oversaw major projects, delivering within agreed timescales and budgets.
  • Created detailed project plans for successful execution of tasks.
  • Formulated strategies to mitigate potential risks in the supply chain process.
  • Effectively managed customer expectations through transparent communication.
  • Coached junior staff members, enhancing their performance levels significantly.
  • Collaborated with cross-functional teams for efficient problem-solving.
  • Implemented risk management plans, enhancing project predictability.
  • Enhanced project transparency to ensure stakeholder alignment.
  • Fostered collaborative environment, boosting team productivity.
  • Promoted safety - first culture amongst my team.
  • Coordinated with suppliers, ensuring timely delivery of products and services.
  • Streamlined operations with advanced technology solutions.
  • Led delivery team to achieve operational excellence.
  • Managed complex delivery schedules for improved client satisfaction.
  • Reviewed plans regularly to accurately represent shared understanding of current status and delivery expectations.
  • Fostered safe and inclusive environment for all team members to encourage team engagement, contribution and constructive challenge.
  • Worked collaboratively with clients to create deliverable plans prioritising value and efficiency.
  • Managed cadence of delivery and success of agile events for team, fostering team autonomy.
  • Supported adoption of agile ways of working to increase team productivity and impact.
  • Coached and guided team and stakeholders to find balance between delivering features and personal development.
  • Sought to build working relationships across client businesses to break down silos and encourage cross-functional collaboration and alignment.
  • Built strong working relationships with clients, seeking to understand business, vision and problems requiring resolutions.
  • Adopted outcome-focused approach, measuring how deliverables align with business values and objectives.
  • Built team with right balance of skills, capabilities and experience to enable continued high-quality delivery.
  • Represented organisations at seminars, conferences and business events.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Designed and implemented training to further develop staff based on business goals.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Streamlined processes to improve and optimise office operations.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Developed organisational policies for administrative oversight and internal controls.
  • Planned revenue generation strategies designed for growth.
  • Created classification systems to manage archives.
  • Drafted procedural statements and guidelines for company-wide use.
  • Created digital file classification system for company-wide use.
  • Controlled resources by department or project and tracked use in Software delivery.

Scrum Master

Lloyds Banking Group
01.2019 - 12.2021
  • Negotiated scope changes to safeguard project success.
  • Encouraged continuous improvement culture through retrospective meetings.
  • Increased team productivity by 30% thereby leading to effective and timely delivery
  • Liaised between business and technical teams, bridged communication gap.
  • Facilitated knowledge sharing sessions with cross-functional teams.
  • Resolved conflicts for improved team dynamics.
  • Fostered a collaborative environment to enhance team performance.
  • Invigorated software development process by introducing Agile practices.
  • Coached team members, boosted their understanding of Agile principles.
  • Enhanced team productivity by facilitating daily stand-up meetings.
  • Streamlined workflow processes for increased efficiency in operations.
  • Nurtured self-organising culture within the team by providing necessary training.
  • Managed stakeholder expectations, fostered good working relationships.
  • Developed communication channels to ensure transparency amongst stakeholders.
  • Mitigated risks associated with project delays through proactive planning.
  • Implemented Scrum framework, guided teams towards achieving goals.
  • Promoted adherence to Agile methodologies across all projects.
  • Led successful product launch campaigns via comprehensive release planning.
  • Achieved project delivery deadlines through effective backlog management.
  • Assured quality standards with stringent code reviews and testing procedures.
  • Led sprint planning sessions, ensured alignment with business objectives.
  • Led daily stand-up, project planning and sprint reviews to enable progress evaluation.
  • Delivered products on time and under budget through agile team leadership.
  • Recognised backlogs and highlighted solutions to progress development sprints.
  • Advised on best scrum theory, rules and practices to improve operational agility.
  • Resolved support tickets to limit impediments and increase flow.
  • Improved project work flow by eliminating and managing unnecessary impediments.
  • Assessed project outcomes and identified iterative and incremental development possibilities.
  • Collaborated with cross-functional teams to maintain programme investment and motivation.
  • Presented at Executive level and provided project insight and outcomes for appraisal.
  • Balanced project conflicts and challenges to maintain high performance and progress.
  • Evaluated project timelines and advised teams on best planning and estimating practices to achieve goals.
  • Defined improvement plans to increase project quality and velocity.
  • Facilitated release sprints to motivate product and development teams to timely completion.
  • Coordinated lifecycle projects, through tactical planning and execution, within agile development environments.
  • Attended industry events to promote activity and increase partnership potential.
  • Advised on Information and communications technology policy and process improvements.
  • Recruited, trained and managed IT teams to continually meet service user needs.
  • Networked at industry seminars to build strategic business relationships.
  • Recommended upgraded technologies to meet evolving business requirements.
  • Liaised with service users to ascertain necessary system improvements.
  • Observed workflow to establish system development priorities.
  • Led information and communications strategy development.
  • Negotiated cost-efficient prices with vendors for new systems and services.
  • Monitored and updated software certifications for full compliance.
  • Liaised with service users and business managers to meet computing requirements
  • Upgraded hardware and software regularly for optimised systems performance.
  • Sourced new and emerging technologies to optimise information services.
  • Maintained system security through regular testing and servicing.
  • Controlled department budgets by sourcing cost-effective solutions.
  • Recruited and trained system analysts, programmers and engineers.
  • Assessed system performance to advise on possible updates and improvements.
  • Analysed system and software requirements to meet operational needs.
  • Managed technology resources within department budgets.
  • Installed new technologies without disrupting workflow.

PMO Manager

LLoyds Banking Group
01.2016 - 12.2018
  • Managed multiple concurrent projects, ensured timely completion without compromising quality standards.
  • Created a robust reporting system for real-time tracking of project progress.
  • Achieved operational efficiency by developing comprehensive PMO strategies.
  • Collaborated with executive leadership to align strategic goals.
  • Oversaw financial planning activities to ensure budget adherence across all projects.
  • Facilitated effective decision-making throughout organisation using clear communication channels.
  • Streamlined project delivery by coordinating with cross-functional teams.
  • Optimised resource allocation to meet critical business objectives.
  • Monitored compliance with corporate policies and procedures during all stages of project execution.
  • Developed robust contingency plans, mitigated potential risks effectively.
  • Developed standardised project management templates to enhance consistency.
  • Led comprehensive stakeholder communication for transparent collaborations.
  • Ensured successful project execution with meticulous risk analysis.
  • Established performance metrics, enhanced overall project delivery standards.
  • Delivered consistent results by effectively managing the entire project lifecycle from conception to closure.
  • Provided training, improved team's project management skills.
  • Improved collaboration amongst team members through regular feedback and open forums.
  • Implemented process improvements for increased productivity.
  • Enhanced workflow efficiency through implementation of innovative PMO methodologies and tools.
  • Provided expert guidance on agile methodologies, facilitated smoother transitions between phases.
  • Tracked and communicated project status, timelines and action items from project inception to delivery.
  • Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
  • Delivered projects on time and under budget through strict implementation and cost controls.
  • Trained and mentored junior team members, leveraging previous experiences in boosting project progress.
  • Determined project schedules and kept projects on track using proactive adjustments to workflow.
  • Built relationships with stakeholders through outstanding client management skills.
  • Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.
  • Submitted performance feedback to stakeholders, keeping project teams on track.
  • Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
  • Negotiated with suppliers to reduce costs.
  • Generated project cost estimations with outstanding accuracy, guiding effective decision-making.
  • Improved operations by generating project status reports and identifying issues for corrective action.
  • Achieved high client satisfaction through consistent delivery and communication.
  • Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
  • Managed desires and expectations for key stakeholders across numerous high-value projects.
  • Designed project presentations and reports for executive teams.
  • Upheld quality excellence by monitoring and correcting work, delivering projects on time and to meticulous standards.
  • Developed analytics tools to track project progress and impact.
  • Managed scopes and deadlines using different project management methods.
  • Reduced downtime with effective scheduling and resourcing.
  • Delivered on revenue targets and service KPIs.
  • Built company reputation by managing and successfully delivering projects.
  • Delivered exceptional service to clients, maintaining relationships for future business opportunities.
  • Chaired project governance reviews and resolved challenges.
  • Reduced costs by allocating site resources and subcontractors for strict budget controls.
  • Managed estimation processes by preparing bid packages, procurement plans and contract reviews.
  • Led and motivated talented project teams, achieving targets within stipulated deadlines.
  • Minimised accidents and incidents with comprehensive health and safety procedures.
  • Secured new business opportunities by conducting research and networking.
  • Interviewed and hired top-performing talent.
  • Analysed industry trends to identify process improvements and business opportunities.
  • Drove client retention through quality project execution.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Monitored health and safety measures for guaranteed compliance.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Handled negotiations with outside vendors and service agencies to meet group needs.
  • Designed and implemented training to further develop staff based on business goals.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Streamlined processes to improve and optimise office operations.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Developed organisational policies for administrative oversight and internal controls.
  • Planned revenue generation strategies designed for growth.
  • Represented organisations at seminars, conferences and business events.
  • Created classification systems to manage archives.
  • Drafted procedural statements and guidelines for company-wide use.
  • Created digital file classification system for company-wide use.
  • Controlled resources by department or project and tracked use in [Software].

PMO Officer

NELFT NHS Foundation Trust
01.2013 - 12.2015
  • Worked diligently under pressure whilst preserving high-quality output.
  • Improved team efficiency with regular training sessions.
  • Liaised closely with external agencies such as social services and housing departments, providing comprehensive support for individuals in need.
  • Actively participated in community engagement initiatives fostering good relations between the force and local residents.
  • Wrote detailed reports, aiding in case documentation.
  • Collaborated with colleagues for effective teamwork.
  • Delivered top-notch service to visitors, enhancing their experience at the venue.
  • Handled sensitive information with discretion and professionalism.
  • Responded promptly and effectively to emergencies using established protocols.
  • Executed assigned duties responsibly thus meeting departmental expectations consistently.
  • Assisted during special events and large-scale operations ensuring smooth running of activities.
  • Ensured safety by routinely patrolling and conducting security checks.
  • Performed thorough investigations into reported incidents, leading to accurate record-keeping.
  • Maintained high standards of personal conduct, contributing to a positive work environment.
  • Conducted risk assessments to ensure public safety.
  • Facilitated smooth communications between departments for better coordination.
  • Provided customer service to improve overall visitor experience.
  • Managed conflict resolution for maintaining peace in the facility.
  • Increased operational efficiency by streamlining administrative processes.
  • Upheld laws and regulations within my jurisdiction, ensuring compliance from all parties involved.
  • Maintained meticulous records to detail chain of evidence and reported crimes.
  • Maintained impeccable uniform and equipment, representing department professionally in all interactions.
  • Kept abreast of new law enforcement techniques and methodology, maintaining strong knowledge of emerging industry advancements.
  • Maintained order and security at public events, defusing tense situations proactively.
  • Adhered to all ethical and legal requirements when conducting searches and detaining individuals.
  • Resolved conflicts and disputes, verifying safety of all participants and proceeding with arrests when needed.
  • Liaised with community members to perform outreach and educate on crime prevention.
  • Leveraged training and expertise to enforce laws and regulations throughout assigned patrol shifts.
  • Monitored use of excessive force to prevent escalated events and restore safety,
  • Conducted searches, investigating reported persons and premises for illegal activity.
  • Safeguarded community members and public spaces with diligent patrols.
  • Monitored CCTV footage and reported suspicious activity to be addressed by patrol officers.
  • Investigated criminal activity to gather information and compile case data.
  • Interviewed witnesses to criminal activity and filed police reports to document details.
  • Arrested and detained suspects, processing accurately and efficiently according to established law enforcement protocols.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Kept sensitive intelligence safe and secure from unauthorised access.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
  • Attended emergency situations, employing [Number] years of experience to secure optimal resolutions in line with force regulations.
  • Assessed and verified information given in victim and witness statements to improve investigation workflow.
  • Conducted [Number] official investigations by interviewing key personnel, gathering evidence and taking official statements.
  • Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
  • Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
  • Produced comprehensive crime reports with meticulous attention to detail.
  • Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
  • Maintained optimal street coverage by planning and managing patrolling schedules.
  • Supported large public gatherings by stewarding and patrolling public areas.
  • Arrested and transported suspects to police stations or holding cells.
  • Acquired and served warrants for arrests, searches or other purposes.
  • Protected life and property by enforcing UK laws and regulations.
  • Advised local property, land and homeowners on appropriate crime prevention strategies.
  • Conducted traffic stops and issued citations to offenders.
  • Issued parking fines, logging required information accurately and swiftly.
  • Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
  • Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
  • Defined and implemented organisational policies, rules and regulations.
  • Planned and directed general operations to meet organizational goals.
  • Attended public speaking events to deliver presentations.
  • Represented organisation at official occasions and board meetings.
  • Analysed KPIs to establish areas in need of improvement.
  • Prepared notices, plans and charts to support presentations.
  • Managed public relations duties to provide positive and accurate narratives.
  • Directed programme implementation and monitored performance to inform improvement strategies.
  • Promoted organizational interests to legislature, government or general public.
  • Reviewed established objectives and policies to assess and promote adherence.
  • Communicated professionally and diplomatically with media or potential sponsors.
  • Monitored development of systems and procedures to provide budgetary control.
  • Recruited and oriented new members to organisational policies and rules.
  • Negotiated on behalf of organisational leadership and members.
  • Developed annual budgets and forecasted expenses and revenue.
  • Promoted budget adherence through periodic audits.
  • Attended conventions and public hearings to gather or provide relevant data.
  • Evaluated operations and performance metrics and reported findings to governing bodies.
  • Consulted with external agencies on potential risks, measures and safety procedures.
  • Identified instances of non-compliance and issued penalties.

Education

Bachelor of Science - Psychology

University of Ibadan, Nigeria
Nigeria
09.1997 - 07.2023

Higher National Diploma - Fintech

Oxford University
Oxford

Skills

  • Project lifecycle knowledge
  • Financial budgeting
  • IT infrastructure familiarity
  • Leadership competence
  • Process improvement aptitude
  • Strategic visioning
  • Time management mastery
  • Data analysis competency
  • Quality assurance mindset
  • Project coordination mastery
  • Awareness of regulatory standards
  • Product development experience
  • Risk assessment techniques
  • Agile methodology proficiency
  • Operational efficiency awareness
  • Scrum and kanban understanding
  • Experience with crm systems
  • Budget control familiarity
  • Experience with erp systems
  • Feedback handling
  • Basic coding knowledge
  • Knowledge of devops tools
  • Team motivation expertise
  • Supply chain understanding
  • JIRA software utilisation
  • Decision-Making prowess
  • Mentoring staff
  • Delivery planning proficiency
  • Resource optimisation expertise
  • Change management acumen
  • Negotiation and persuasion
  • Solution Architecture
  • Product development
  • Rapid prototyping
  • Exceptional communication
  • Product lifecycle management
  • Understanding of SQL
  • Agile methodology
  • Budgeting and financial analysis
  • Interpersonal savvy
  • Health and Safety Compliance
  • Customer Service
  • Cultural awareness
  • Leadership skills
  • Interpersonal communication
  • Team Leadership
  • Product knowledge
  • Equipment Maintenance
  • Public speaking
  • Strategic planning
  • Financial reporting
  • Resourcefulness
  • Conflict Resolution
  • Training and Development
  • Project Management
  • Inventory management
  • Quality Assurance
  • Bookkeeping
  • Process Improvement
  • Microsoft Office Suite
  • Invoicing
  • Operational support
  • Customer relationship building
  • Competitor analysis
  • Contract management
  • Logistical planning
  • Outstanding customer service
  • Regulatory compliance
  • Budget management
  • Physical resource management
  • Database management
  • Production reporting
  • Department management
  • Data analysis
  • Supply negotiation
  • Complex resource management
  • Financial risk analysis
  • Strategic research
  • Facility management
  • Self-motivation
  • Proactive initiative
  • Physical stamina
  • Active listening
  • Inventory management systems
  • Cross functional collaboration
  • Process optimisation
  • Stakeholder engagement
  • Critical-thinking
  • Decision making
  • Risk Management
  • Client Relationship Management
  • Ethical decision making
  • Project coordination
  • Creative thinking
  • Resource allocation

Affiliations

  • Socialising, Cooking, Travelling, Helping Others

Timeline

Delivery lead

Bank of Mellon New York
01.2022 - Current

Scrum Master

Lloyds Banking Group
01.2019 - 12.2021

PMO Manager

LLoyds Banking Group
01.2016 - 12.2018

PMO Officer

NELFT NHS Foundation Trust
01.2013 - 12.2015

Bachelor of Science - Psychology

University of Ibadan, Nigeria
09.1997 - 07.2023

Higher National Diploma - Fintech

Oxford University
Holar Abi