Hoiwan Lau
LONDON,UK
Summary
Reliable and detail-oriented professional with experience in both Front of House and Back of House operations. Skilled at maintaining high quality standards, accurately following procedures, and working efficiently in fast-paced environments. Quick to learn new processes and adapt to changing priorities, with a strong sense of responsibility and accountability. Excellent teamwork and communication skills, highly organised, and committed to delivering consistent, accurate results while maintaining a positive attitude. Having lived in the UK for 15 years, I am fluent in English and my native language, enabling effective communication within diverse teams.
Overview
3
3
Languages
2
2
years of post-secondary education
6
6
years of professional experience
Work history
FOH team member
Buns From Home
London
2025.05 - Current
- Followed standard operating procedures to complete daily tasks accurately and consistently.
- Maintained high hygiene and safety standards in line with workplace requirements.
- Inspected products carefully to ensure consistency, quality, and attention to detail.
- Kept work areas clean, organised, and compliant with operational standards.
FOH team member
Li Bakery
Hainan
2024.06 - 2024.10
Private tutor
Self- employed
London
2020.09 - 2023.09
- Provided one-to-one and group lessons in Chinese language and dance for students of different ages and levels.
- Designed lesson plans and adapted teaching methods to meet individual students’ learning needs.
- Monitored students’ progress and provided constructive feedback.
Education
Master of Arts - Dance Performance
Trinity Laban Conservatoire of Music and Dance
London 2020.09 - 2022.04
Skills
- Quality Control and Product Inspection
- Strong Attention to Detail and Accuracy
- Following Standard Operating Procedures (SOPs) and Work Instructions
- Documentation and Accurate Record Keeping
- Equipment Operation and Basic Maintenance Awareness
- High Standards of Hygiene, Safety and Quality
- Time Management and Organisational Skills
- Strong Communication and Team Collaboration
- Quick to Learn New Processes and Adapt to Change
Languages
English
Fluent
Chinese (Mandarin)
Native
Chinese (Cantonese)
Upper intermediate
Timeline
FOH team member
Buns From Home
2025.05 - Current
FOH team member
Li Bakery
2024.06 - 2024.10
Private tutor
Self- employed
2020.09 - 2023.09
Master of Arts - Dance Performance
Trinity Laban Conservatoire of Music and Dance
2020.09 - 2022.04