Hoi Chi Kwok

• Operated cash registers with accuracy and processed cash and card transactions.
• Prepare food to the highest possible standard
• Took orders and portioned food for delivery to client tables.

• Work with shift supervisors to monitor and retain attendance record daily in Leicester and Northampton sites.
• Follow up continuous poor attendance staff in Leicester and Northampton site and report to responsible agencies.
  Upload daily attendance report across all UK sites to HQ’s system (BCT) timely .
• Liaise with shift manager in different sites to sort out exceptions and abnormal hours, e.g. missing punch, adding missing hours on system after confirmation from shift manager.
• Keep track on staff overtime hours and check against weekly invoice
  Regular communication and meetings with Senior HR manager and HQ in China for BCT report analysis and improvements.

• Handle data entries.
• Maintain proper documentation and filing system .
• Handle ad-hoc assignments as required.
• Managed documents within company databases, keeping accurate records of critical information.

• Provided driving licensing services.
• Prepared simple registers, reports, documents, and correspondences relating to driving licensing services.
• Checked and recorded applicant's application forms in relation to driving licensing services.

• Issued Invoices and replied e-mails.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Assisted in the processing of general clerical and academic affairs
• Application for Admission
• Student registration
• File processed
• Promotion activities and organizing college activities

Document handling

• Prepared class materials
• Produced teaching materials
• Assisted local professionals (e.g
• Occupational Therapists, Speech Therapists, Child Psychologists, Teachers and Social Workers)