Volunteer
Duggals Pharmacy
Birmingham, United Kingdom
10 2022 - 12 2022
- Organised prescriptions and medications.
- Distributing correct prescriptions to patients
- Maintaining clean working environments by removing confidential waste etc.
Hitesh Mahadev
Birmingham,United Kingdom
Summary
Passionate and hard working student aiming to pursue a degree in biomedical science at university with high aspirations. Putting forward great teamwork and communication skills, obtained from previous work experience, and able to demonstrate readiness for taking on difficult tasks. Can also demonstrate great skills in MS Office and am able to adapt to different situations. Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Work history
Volunteer
British Heart Foundation
Birmingham, United Kingdom
7 2021 - 4 2022
- Maintained customer satisfaction with quick and professional handling of product returns.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Helped organise the shop floor and with item rotations
Store assistant
Asda
Oldbury
08.2023 - 12.2023
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
- Used queueing systems and POS till point efficiently, helping to minimise customer waiting times.
- Attended regular training opportunities to maintain up to date product and service knowledge.
- Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
- Provided effective self-checkout assistance, facilitating faster customer transactions.
Education
Bachelor of Science - Biomedical Sciences
Aston University
Birmingham 09.2023 -
A levels - Biology, Chemistry, Mathematics
King Edward VI College
GCSEs - 9 GCSEs including a grade 8 in Mathematics and a 7 in the Sciences, English Literature and Language
Holly Lodge High School College of Science
Skills
- Solid foundation in Biology, Chemistry and Mathematics
- Flexible and Adaptable
- MS Office
- Analytical and Critical Thinking
- Decision-Making
- Written Communication
- Resilience
- Customer Service
- Order Picking
- Returns management
- POS systems proficiency
- Cash handling
- Equipment Maintenance
- Shelf stocking
- Store opening and closing
Timeline
Bachelor of Science - Biomedical Sciences
Aston University
09.2023 -
Store assistant
Asda
08.2023 - 12.2023
Volunteer
Duggals Pharmacy
10 2022 - 12 2022
Volunteer
British Heart Foundation
7 2021 - 4 2022
A levels - Biology, Chemistry, Mathematics
King Edward VI College
GCSEs - 9 GCSEs including a grade 8 in Mathematics and a 7 in the Sciences, English Literature and Language
Holly Lodge High School College of Science
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