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Hiten Rami

London

Summary

Experienced and results-oriented Global Strategic Account Lead with 10 years of success managing and expanding enterprise relationships within the SaaS industry. Skilled at driving strategic alignment between complex client needs and scalable SaaS solutions, with a proven ability to manage multi-million-pound opportunities across diverse markets. Adept at building and nurturing C-level partnerships, leading cross-functional teams, and orchestrating long-term account growth through data-driven insights and collaborative planning. Recognised for delivering measurable impact, improving customer retention, and unlocking new revenue opportunities through a consultative and value-led approach. Thrives in dynamic, fast-paced environments where innovation, agility, and customer-centricity are key to success.

Overview

10
10
years of professional experience
10
10
years of post-secondary education

Work history

Global Strategic Account Lead

Deel
Remote
01.2024 - 04.2025
  • Lead strategic engagements with global enterprise clients to support international workforce expansion, with a focus on Employer of Record (EOR), Contractor Management, and Global Payroll solutions.
  • Partner with C-suite executives, procurement, HR, legal, and finance stakeholders to drive transformation across global payroll and compliance programmes.
  • Spearheaded complex, multi-region projects for FTSE 100 and Fortune 2000 clients, aligning Deel's capabilities with broader HR tech ecosystems such as Workday and SAP SuccessFactors.
  • Work closely with regional Enterprise Account Executives to multithread into organisations, ensuring strong stakeholder engagement and coordinated deal execution across geographies.
  • Contributed to cross-functional go-to-market initiatives and collaborated with product, legal, and implementation teams to ensure seamless global rollouts.
  • Achieved 120% of annual quota in FY24, generating multi-million pound ARR opportunities through consultative, value-led selling.
  • Recognised for influencing strategic decision-making at executive level and consistently delivering revenue growth across complex, multi-stakeholder sales cycles.

Large Enterprise Account Executive

Okta
London
05.2022 - 01.2024
  • Successfully closed 7 new logos and achieved upsells within assigned territory.
  • Proficiently managed the entire sales cycle from lead generation to negotiations and successful closure.
  • Collaborated effectively with a team of Sales Development Representatives, ensuring accurate qualification of warm and cold leads, while also driving net new pipeline business through self-lead generation.
  • Conducted regular and impactful quarterly reviews, strategic project plans and engaging presentations of roadmaps, generating wider interest in the Okta portfolio.
  • Secured a substantial workforce identity opportunity within the banking sector, valued at $500k in Total Contract Value (TCV).
  • Focused on selling business value to Finance and C-Level stakeholders using ROI models and BVA teams.
  • Cultivated and nurtured long-term strategic relationships with customers and partners, ensuring their full success and fostering strong partnerships.

Enterprise Account Executive - Uber for Business

Uber
London
09.2021 - 05.2022
  • Promoted to Enterprise Account Executive, after ending H1-2021 as a top-performing Account Executive with $2.3m in bookings (337% of quota) generated as an individual contributor.
  • Signed the first Uber Health contract with a leading London-based NHS Trust with an annual contract value of $2m for non-emergency patient and staff transport.
  • Closed significant API deals with partners to scale Uber products via third-party channels and distributors with a total value accumulating to $2m annually.

Senior Account Executive - Uber for Business

Uber
London
09.2019 - 08.2021
  • Accomplished Account Executive recognized as 'Rookie Account Executive of the Year - EMEA 2020'.
  • Surpassed targets with exceptional performance, achieving 170% of total quota in H2-2020, generating $1M in revenue, and ranking within the top 5 performing AE globally. Additionally, delivered 150% of quota in H12020, even amidst a global pandemic.
  • Proficiently managed the entire sales cycle, from opportunity generation to contract negotiation, product launch, and customer success management for businesses with a UK presence of up to 5K employees.
  • Developed and executed a successful multi-product, multi-vertical sales strategy, effectively driving in-year revenue targets through the utilization of the Uber for Business SaaS platform.
  • Collaborated seamlessly with cross-functional and cross-regional teams, including legal, finance, product, onboarding, marketing, account management, and sales ops stakeholders, across three organizations: Uber Rides, Uber Eats, and U4B.
  • Represented U4B as a prominent figure in the UK, speaking at large partner events like SAP Concur Roadshow, industry expos such as the Business Travel Show, and participating in various NHS procurement roundtables.
  • Established a comprehensive sales playbook and pitch narrative, specifically designed to onboard new team members in selling Uber for Business solutions to corporate businesses.
  • Successfully adapted to the changing landscape during the pandemic, pivoting from travel sales to the Uber Eats SaaS platform and securing the largest Gift Card deal in H2 2020 within the UK.
  • Led the UK sales team's COVID response strategy, focusing on healthcare, marketing agencies, and online shopping, which significantly contributed to the team's ranking as the top-performing team globally in 2020.
  • Played a pivotal role in closing three of the top 10 deals for the UK team during 2020, spanning multiple products and verticals.
  • Demonstrated an analytical mindset, consistently employing data-driven approaches to prospecting, forecasting, pitching, and customer management.

Senior Enterprise Account Manager - Apple UAE

Apple Inc
Dubai
10.2017 - 08.2019
  • Successfully promoted to Senior Account Manager, overseeing businesses in the Middle East based in UAE.
  • Provided expert advice on business transformation solutions, collaborating with industry partners for Apple's Enterprise Major Accounts in UAE, Saudi Arabia, Qatar and Turkey.
  • Created and implemented a localised sales strategy, with a focus towards delivering full sales cycle from prospecting to commercial contract negotiation and purchases across Apple's full portfolio of products such as iPhone, iPad, Mac, Apple Watch, AppleCare and branded accessories.
  • Secured the largest deal for the Middle East with a prestigious Oil and Gas company, valued at $3.8 million per year, leading to transformative changes and widespread product adoption within the industry across various markets.
  • Achieved the highest Apple business platform onboarding rate in EMEIA, successfully onboarded over 91% of customers for self-service, resulting in impressive quarterly sales of $2.2 million and ending the year at 220% to quota.
  • Collaborated closely with Apple Solution Engineers, Customer Success Managers, and other teams like Apple Pay to facilitate multi-scale deployments of Apple products and services for prominent names in the retail banking sector.

Business Development Manager - Apple UK

Apple Inc
London
04.2016 - 10.2017
  • Achieved 179% against FY16/17 annual target, first full year in role and winning the award for 'Top Performer' in Q4-2016 and Q1+Q2 2017.
  • Developed account plans to start and expand adoption of solutions across the Apple ecosystem.
  • Created and executed a multi-product, cross-vertical sales plan with extensive stakeholder mapping to identify the best opportunities and deliver against multi-product KPIs.
  • Helped develop and redesign internal CRM to better aid planning and forecasting business performance through account management, pipeline building and opportunity management.
  • Built and implemented a new hire onboarding playbook to ensure new members of any team were set up for success.

Area Manager - Sony Mobile

Sony
London
10.2015 - 04.2016
  • Hired to positively influence sales, brand advocacy and brand awareness by effectively communicating the full range of Sony Mobile products, services and promotional activity.
  • Achieved 80% increase in Sony Mobile handset sales both pre-pay and post-pay connections.
  • Responsible for overseeing 35 network partner stores in Central London and hosting direct consumer sales days across Vodafone, EE, Three, Carphone Warehouse and O2 branches within market.
  • Created and defined tactical store plan for sales, new connections, upgrades and branded accessories with 35 store managers.
  • Delivering interactive and engaging training programs to retail sales staff designed to drive knowledge transfer and sales uplift across all categories.
  • Represented Sony Mobile at global industry events such as CES-Las Vegas and Mobile World Congress-Barcelona.

Area Manager - Amazon Prime Now

Amazon
London
04.2015 - 10.2015
  • In charge of signing up and managing Amazon Prime Now partners with a target of 1000 signed contracts within a 4-month period.
  • 159% average monthly target performance with 263% top month.
  • Managed 2 Sales Managers across London.
  • Created a unique lead sourcing process, which became part of bi-weekly onboarding training for new hires across the UK.
  • Supported leadership with weekly business reviews along with adherence to compliance, reporting and other business critical KPI.

Education

LLB - Bachelor of Laws

Coventry University
01.2007 - 01.2010

A Levels - undefined

The Heathland School
01.2000 - 01.2007

Skills

  • Problem solving
  • Communication skills
  • Team building
  • Strategic planning
  • Leadership
  • Business intelligence tools
  • Territory management
  • Contract negotiation
  • GTM planning
  • Project management

Hobbies/Interests

  • Athletics -competitive 5000m runner at a local level. Won numerous age group and senior race titles at county and borough level.
  • Football - Indian Gymkhana FC 1st Team Vice Captain Season 08/9; lead team to first ever play-off season; voted player of the match on numerous occasions.
  • Leisure -staying active by visiting the gym and participating in charity runs across the UK.
  • Current Affairs, keeping well-informed about current affairs, business developments, finance trends, and international events.

Timeline

Global Strategic Account Lead

Deel
01.2024 - 04.2025

Large Enterprise Account Executive

Okta
05.2022 - 01.2024

Enterprise Account Executive - Uber for Business

Uber
09.2021 - 05.2022

Senior Account Executive - Uber for Business

Uber
09.2019 - 08.2021

Senior Enterprise Account Manager - Apple UAE

Apple Inc
10.2017 - 08.2019

Business Development Manager - Apple UK

Apple Inc
04.2016 - 10.2017

Area Manager - Sony Mobile

Sony
10.2015 - 04.2016

Area Manager - Amazon Prime Now

Amazon
04.2015 - 10.2015

LLB - Bachelor of Laws

Coventry University
01.2007 - 01.2010

A Levels - undefined

The Heathland School
01.2000 - 01.2007

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Hiten Rami