HISAN TAAJ

As a Band 6 Biomedical scientist covering Haematology, Transfusion and Coagulation. Involved in day to day operation of the laboratory, training and quality management. Knowledgeable in laboratory quality management protocols, UKAS accreditation and MHRA compliance requirements and with a track record of validating and implementing new systems and analysers. Providing training and educational presentations to a diverse set of audiences. 2 years experience working with Werfern ACL TOP analysers
• Analysing,interpreting and reporting blood sample results using automated and manual techniques in accordance with agreed policies and standard operating procedures.
• Working with multiple Laboratory information management system as an advanced user •
• Maintaining and troubleshooting automated equipment and systems following manufacturer's guidelines and training.
• Continued regular personal development through specialised education and training. Having attended several advanced user training programmes.
• Assisting in supervision and training of trainee BMSs in automated and manual techniques including morphology.

• Processed high volumes of incoming patient samples in compliance with regulations and patient identity whilst identifying and addressing errors
• Followed quality control procedures to maintain sample integrity
• Recorded all data and results accurately and responsibly
• Recorded analysis data from tests and clinical results for reliable recordkeeping

• Designed and implemented sales strategies to close new insurance contracts
• Advised clients on coverage and claims to assist with informed decisions
• Drove business growth by cross-selling products, leading to better profit margins
• Updated clients on changes and subsequent effects
• Calculated premiums based on information and other factors unique to specific clients
• Managed and retained clients by offering customised services to increase satisfaction and loyalty
• Guided clients on correct coverage limits based on analysis of risk factors
• Handled insurance queries from quotation stage to renewal
• Upheld privacy regulations whilst carrying out duties
• Supported sales team to meet customer needs through comprehensive knowledge of products.