Summary
Overview
Work history
Education
Skills
Affiliations
References
Custom
Timeline
Generic

Hirrah Mahmood

NOTTINGHAM,Nottinghamshire

Summary

Experienced and highly organised professional with over 10 years of leadership experience as a Senior Nursery Room Manager, now seeking to transition into customer service and marketing. Skilled in communication, client engagement, team coordination, and data management. Adept at building strong relationships with families, analysing needs, and delivering tailored solutions. Enthusiastic about applying transferable skills to support customer engagement, marketing campaigns, and business growth in a remote environment.

Overview

10
10
years of professional experience

Work history

Senior Nursery Room Manager

Al-Hudaa Nursery
Nottingham, Nottinghamshire
2023.08 - 2026.01

Promoted to senior role due to strong leadership and reliability.

Managed daily operations, schedules, resources, and documentation for seamless workflow.

  • Delegated tasks effectively while supporting staff to uphold high organisational standards.
  • Established robust relationships with colleagues, families, and professionals.
  • Engaged in continuous professional development through training sessions and webinars.

Level 3 nursery practitioner

Greenfields childrens centre
Nottingham, Nottinghamshire
2017.01 - 2023.09
  • Delivered professional support across multiple sites while maintaining high standards.
  • Established positive relationships with multidisciplinary teams and families to enhance collaboration.
  • Executed administrative tasks and organised activities efficiently to streamline operations.
  • Applied creativity and problem-solving to optimise daily routines and service quality.

Supply Nursery Practitioner

Randstad Education Agency
Nottingham, Nottinghamshire
2016.06 - 2016.12
  • Completed seven-month placement at Edwalton Day Nursery, acquiring practical and organisational skills.
  • Demonstrated adaptability in diverse settings while ensuring consistent reliability.

Midday Supervisor

Bluecoat Primary School
Nottingham, Nottinghamshire
2015.09 - 2016.02
  • Supervised large groups, managed behaviour, and ensured safety and wellbeing.
  • Created activities, communicated effectively with staff and pupils, and followed dietary/allergy procedures.
  • Strengthened organisational and people-management skills.

Education

CACHE Level 3 Diploma in Childcare & Education ( - CHILDCARE

CACHE
Nottingham

CACHE Level 2 Diploma - CHILDCARE

CACHE
Nottingham

Edexcel Level 1 Number & Measure - MATHS

Edexcel

Introduction to Childcare - CHILDCARE

Introduction to Childcare

BTEC Level 2 Sport (PE) - PE

BTEC
Nottingham

OCR Art & Design - ART

OCR
Nottingham

ICT LEVEL 2 - ICT

ICT
Nottingham

Applied Science BTEC -

Applied Science BTEC

Edexcel Maths - MATHS

Edexcel Maths
Nottingham

AQA English Literature - ENGLISH

AQA English Literature
Nottingham

Skills

  • Strong communication and interpersonal skills
  • Target-driven and self-motivated
  • Confident working independently and remotely
  • Customer Relationship Management & Professional Communication (phone, email, in-person)
  • Accurate Data Entry & Record Keeping with strong attention to detail
  • Team Leadership, Collaboration & Staff Support
  • Organisation, Time Management & Multitasking in fast-paced environments
  • Problem Solving & Service Improvement through feedback analysis
  • Event Coordination & Client Engagement

Affiliations

  • • Handmade arts & crafts (small business) • Beauty treatments (facials/massage) • Nail art (home-based services) • Cooking and exploring new flavours • Swimming & family activities • Travelling

References

References available upon request.

Custom

  • 30 April 2026
  • Specsavers
  • RE: Customer Service Specialist (UK)

Timeline

Senior Nursery Room Manager

Al-Hudaa Nursery
2023.08 - 2026.01

Level 3 nursery practitioner

Greenfields childrens centre
2017.01 - 2023.09

Supply Nursery Practitioner

Randstad Education Agency
2016.06 - 2016.12

Midday Supervisor

Bluecoat Primary School
2015.09 - 2016.02

CACHE Level 2 Diploma - CHILDCARE

CACHE

Edexcel Level 1 Number & Measure - MATHS

Edexcel

Introduction to Childcare - CHILDCARE

Introduction to Childcare

BTEC Level 2 Sport (PE) - PE

BTEC

OCR Art & Design - ART

OCR

ICT LEVEL 2 - ICT

ICT

Applied Science BTEC -

Applied Science BTEC

Edexcel Maths - MATHS

Edexcel Maths

AQA English Literature - ENGLISH

AQA English Literature

CACHE Level 3 Diploma in Childcare & Education ( - CHILDCARE

CACHE
Hirrah Mahmood