Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HIRITJIUA KATUUO MBAISA

HIRITJIUA KATUUO MBAISA

Southend-on-Sea

Summary

Dedicated Health Care Worker with a proven track record at Complete Caring Ltd, Florence Care Ltd and A-Class Care Ltd, enhancing patient satisfaction and reducing readmission rates through compassionate communication and effective medication administration. Skilled in patient assessments and teamwork, I bring a blend of interpersonal skills and healthcare expertise to deliver high-quality care and continuous improvement in diverse settings.

Offering strong foundation in essential healthcare concepts along with genuine interest in patient care. Brings ability to quickly learn and apply healthcare procedures and patient interaction techniques. Ready to use and develop skills in patient communication and basic medical task role.

Reliable and compassionate individual with focus on patient care and well-being. Equipped with solid understanding of healthcare protocols and practices, combined with skills in basic medical procedures and patient support. Dedicated to making positive impact on patient health and contributing to quality care.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Health Care Worker

A-Class Care Ltd
10.2024 - Current
  • Prevented the spread of infections by adhering strictly to infection control protocols and maintaining a clean environment for patients.
  • Actively contributed towards improving overall quality of patient care through regular departmental audits, identification of potential risk areas, and implementation of corrective measures.
  • Developed strong rapport with patients and families, fostering trust in the healthcare team''s expertise.
  • Reduced hospital readmission rates through diligent monitoring and follow-up of discharged patients.
  • Maintained accurate and up-to-date patient records, facilitating effective communication among healthcare providers.
  • Improved patient satisfaction by providing compassionate and empathetic care.
  • Supervised junior staff members effectively by providing guidance on proper clinical techniques while reinforcing adherence to standard operating procedures.
  • Delivered high-quality care within diverse settings such as hospitals, nursing homes, clinics, and home health environments.
  • Provided consistent support to patients during difficult times, offering comfort and reassurance.
  • Participated actively in professional development opportunities to stay current on best practices within the healthcare field.
  • Enhanced patient recovery by implementing personalized care plans tailored to individual needs.
  • Assisted physicians in medical procedures, resulting in improved patient outcomes and decreased complications.
  • Educated patients and families on disease management, promoting self-care and prevention strategies.
  • Conducted thorough patient assessments, leading to accurate diagnoses and effective treatments.
  • Coordinated with multiple departments for seamless provision of interdisciplinary services aimed at holistic patient care.
  • Provided culturally sensitive care that respected each individual''s unique background and experiences.
  • Administered medications as prescribed, carefully monitoring for potential side effects or adverse reactions.
  • Streamlined workflow for healthcare teams, ensuring timely delivery of services to patients.
  • Utilized critical thinking skills during emergency situations, contributing significantly to successful outcomes under pressure.
  • Administered medications and treatments as prescribed by physicians.
  • Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.
  • Partnered with healthcare teams to address care plan management, development and implementation.
  • Administered medications and injections as directed by healthcare professionals.
  • Obtained patient or family member authorizations for tests and procedures.
  • Assisted patients with therapy exercises as specified by care team.
  • Provided family members with general health education and tips for patient care.
  • Inspected equipment for defects and completed basic repairs.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Cleaned and set up rooms in preparation for patient appointments.
  • Scheduled patients for appointments and maintained master calendar.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Answered patient inquiries and provided information about healthcare services.
  • Completed necessary reports and documentation on time and to specifications.
  • Disinfected tools, equipment and surfaces between patients.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Supported office operations by expertly handling administrative needs.
  • Prepared and delivered meals to patients, assisting with feeding when necessary.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Monitored patient progress and reported changes to healthcare professionals.
  • Analyzed care plans and upheld JCAHO, Medicare and Medicaid guidelines.

Health Care Assistant

FLORENCE CARE LTD
08.2024 - Current
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
  • Mentored newer Health Care Assistants by sharing knowledge gained from years of experience working with diverse populations facing complex health challenges.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Coordinated appointments scheduling among other administrative tasks efficiently while managing workload appropriately considering priorities.
  • Assisted in the development of new protocols designed to improve efficiency within healthcare facilities while maintaining high levels of patient care quality.
  • Responded promptly to emergency situations by providing immediate care under the supervision of medical professionals, minimizing potential complications or harm to the patient.
  • Provided emotional support to patients and families during difficult times, fostering trust and building strong relationships within the community.
  • Monitored and reported potential safety hazards, contributing to a safer environment for patients, staff, and visitors.
  • Demonstrated adaptability in working with various healthcare settings including hospitals, nursing homes, private residences, and community clinics providing consistent quality care regardless of location.
  • Administered medications accurately under supervision, reducing potential medication errors and ensuring patient safety.
  • Assisted medical professionals in administering treatments, resulting in more efficient patient care and faster recovery times.
  • Enhanced communication between patients and healthcare providers by acting as a reliable liaison, ensuring accurate information sharing.
  • Contributed to increased patient comfort by effectively addressing individual needs and concerns during their stay at healthcare facilities.
  • Streamlined daily operations through meticulous organization, effective multitasking, and prioritization of tasks for optimal time management.
  • Educated patients on proper self-care techniques, promoting healthier lifestyles and better long-term health outcomes.
  • Assisted in implementing new policies or procedures within the facility while maintaining compliance with existing regulations for quality assurance purposes.
  • Participated in ongoing professional development opportunities to stay current on best practices within the healthcare industry while enhancing personal skills relevant to job performance.
  • Conducted routine health assessments to monitor patients'' progress throughout treatments or interventions, allowing for timely adjustments if needed.
  • Collaborated with interdisciplinary teams to develop personalized care plans that improved patient outcomes.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported patients between rooms and appointments or testing locations.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of 15+ residents under long-term care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Delivered high-quality care to 2 patients in hospital facility.

LIVE-IN CARER

COMPLETE CARING LTD
09.2023 - Current
  • Monitored client health daily, promptly addressing any concerns or changes in condition to healthcare professionals.
  • Managed medication administration for accuracy, ensuring proper dosages were taken at the appropriate times.
  • Improved clients'' quality of life by providing compassionate and comprehensive care.
  • Enhanced clients'' physical well-being through assistance with personal hygiene, dressing, and grooming tasks.
  • Provided end-of-life care with dignity and respect, ensuring comfort for both the client and their family during difficult times.
  • Developed trusting relationships with clients through empathetic listening and genuine concern for their wellbeing.
  • Facilitated appointments and transportation arrangements, ensuring timely access to necessary medical care.
  • Encouraged clients'' participation in community events or programs whenever possible to foster social connections outside the home.
  • Implemented personalized care plans designed to address each client''s unique needs and goals effectively.
  • Documented daily observations accurately, providing valuable information for healthcare providers regarding client status.
  • Skillfully managed challenging behaviors while maintaining a calm demeanor, diffusing tense situations when they arose.
  • Collaborated with family members to provide emotional support and updates on client progress.
  • Maintained a clean and comfortable living environment through regular housekeeping duties and laundry services.
  • Administered first aid when necessary following established protocols until professional medical help arrived if needed.
  • Conducted routine safety checks throughout the home environment, minimizing potential risks for accidents or injuries.
  • Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
  • Served as an advocate for clients'' rights within the healthcare system, making certain that their voices were heard during decision-making processes.
  • Assisted with mobility tasks, such as transfers and ambulation, increasing client independence and safety.
  • Promoted social interaction by engaging clients in meaningful conversation and activities tailored to their interests.
  • Led recreational activities that promoted mental stimulation and cognitive development among clients with dementia or cognitive impairments.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Warehouse Worker

NOBLE RECRUITING LTD
08.2023 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.h
  • Reduced waste, implementing recycling procedures for packaging materials.

Education

High School Diploma -

Gustav Kandjii H.S
Otjinene, Namibia
11-2021

High School Diploma -

Mariental High School
Mariental, Namibia
11-2018

High School Diploma -

Concordia College
Windhoek, Namibia
11-2017

Skills

  • Patient care
  • Basic life support
  • Vital signs monitoring
  • HIPAA compliance
  • Compassionate communication
  • Medical equipment operation
  • Healthcare documentation
  • Compassionate care
  • Patient assessments
  • Medication administration
  • Care planning
  • Report preparation
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Direct patient care
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Certified in CPR/AED
  • Catheter care
  • Relationship building
  • Sterilization techniques
  • Pain management
  • Team building
  • Advanced life support
  • Task prioritization
  • Self motivation
  • Infection control
  • Medical terminology
  • Mental health support
  • CPR/AED
  • Interpersonal skills
  • Analytical thinking
  • Goal setting
  • Geriatric care
  • Professionalism
  • Interpersonal communication
  • Crisis intervention
  • Patient transportation
  • Patient advocacy
  • Mobility assistance
  • Room preparation
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Adaptability
  • Written communication
  • Palliative care
  • Support services
  • Diagnostic procedures
  • Patient assessment
  • Emergency response
  • Health education
  • Professional demeanor
  • Problem-solving aptitude
  • Rehabilitation support
  • Heartsaver CPR AED (CPR AED)
  • Heartsaver first aid CPR AED
  • Analytical skills
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Pediatric care
  • Electronic medical record software
  • Physician support
  • Home health care
  • Disease prevention
  • Treatment plan implementation
  • Special needs support
  • First Aid/CPR
  • Progress tracking
  • Vitals monitoring
  • Cultural history

Languages

Otjiherero, Afrikaans
Native language

Timeline

Health Care Worker

A-Class Care Ltd
10.2024 - Current

Health Care Assistant

FLORENCE CARE LTD
08.2024 - Current

LIVE-IN CARER

COMPLETE CARING LTD
09.2023 - Current

Warehouse Worker

NOBLE RECRUITING LTD
08.2023 - 08.2023

High School Diploma -

Gustav Kandjii H.S

High School Diploma -

Mariental High School

High School Diploma -

Concordia College

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HIRITJIUA KATUUO MBAISA